Resources for Operational Excellence

Quality Time with MoreSteam Podcast

Quality Time Podcast: Your Culture Is In Your Data With April Thomas

April 28, 2026

What if the biggest threat to accurate data isn't the measurement system? What if it’s the culture? Lean Six Sigma Black Belt April Thomas has a message for leaders. Psychological safety isn't just some feel-good concept. On the contrary, a culture of psychological safety is required for continuous improvement to work. April also gets into what really happens after a round of layoffs and why retention is an outcome, not a strategy. This episode is for everybody. Even the data people. And maybe, especially the data people.

Blogs

Webinars

Case Studies & Interviews

Research Papers

Podcasts

Events

Webinar

Solving Cath Lab Constraints: Using Process Modeling to Unlock Capacity in Healthcare

Expanding clinical services is complex. Learn how simulation helped Memorial Health test workflows, reduce risk, and improve patient flow.

Quality Time with MoreSteam Podcast

Podcast

Quality Time Podcast: You Can't Spell DMAIC Without AI

AI is making things faster. Find out why that’s not always the same as making things better. On this episode of Quality Time With MoreSteam, MoreSteam’s V.P. of Product Development, Xander Hathaway, joins the podcast. This episode explores the intersection of continuous improvement and artificial intelligence. Speed and improvement are not the same thing, and the gap between them is exactly where continuous improvement lives. Download this episode to learn more!

Webinar

Beyond Spreadsheets: Scaling Continuous Improvement with TRACtion

Struggling to show the impact of improvement work? Learn how TRACtion connects projects to KPIs and simplifies reporting in this live demo.

Webinar

Developing Effective Problem-Solvers with Game-Based Learning

Learn how game-based learning and simulations help develop real Lean practitioners. Join Bill Hathaway to explore how practice-based learning builds problem-solving capability.

Blog

Vibe Coding and the Loss of Gemba in Software

Is "vibe coding" hurting your codebase? Explore how AI-driven development risks losing the "gemba" the deep system understanding essential for Lean improvement.

Master Series

Fundamentals of Design of Experiments Master Series

Learn the fundamentals of Design of Experiments (DOE) in a hands-on Master Series that teaches you how to design, run, and interpret a full factorial experiment using an interactive trebuchet simulation. Build real DOE confidence and apply it directly to your own work.

New Perspectives on the Seven Basic Tools of Quality

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An Unobstructed View of Customer Requirements

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Quality Time Podcast: Lessons From 30 Years of Quality Management with Steve Adams

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What is Discrete Event Simulation?

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Descriptive Statistics Don't Tell the Whole Story

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The Impact of Process Modeling: Reducing Queue Times for COVID Testing

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Webinar

Trust Equity: The Human Side of Operational Excellence

Discover how Trust Equity powers Operational Excellence. Join Emmanuel Aouad to learn practical strategies for collaboration, cultural change, and impactful wins.

Emmanuel Aouad

Emmanuel Aouad

Man on ladder reaching for a star in the sky

Blog

Lean Practices that Foster "Above the Line" Thinking

Discover how Lean leadership practices can foster a culture of accountability, psychological safety, and above-the-line thinking. Learn how presence, empowerment, and respect help teams take ownership and solve problems.

Peg Pennington

Peg Pennington

4 min
Quality Time with MoreSteam Podcast

Podcast

Quality Time Podcast: The Daily Work of Leadership with Jon Dario

Jon Dario has spent 30 years proving that operational excellence works the same whether you're running one of retail’s busiest stores or overseeing $1.7 billion in business across multiple locations. The problem he keeps solving? Getting consistent results when everything is moving fast and nothing ever slows down. Strategy sounds great in the conference room. But when that strategy hits the floor, things can fall apart. Jon and Dan explore why that happens. Plus, there's a 90s jingle you forgot about until right now. But you’ll definitely be singing it soon!

Dan Swartwout

Dan Swartwout

Quality Time with MoreSteam Podcast

Podcast

Quality Time Podcast: Simulating Success with Dr. Lars Maaseidvaag

In this episode of Quality Time with MoreSteam, Dr. Lars Maaseidvaag explains discrete event simulation and process modeling in terms anyone can understand. What happens when you've got fluctuating demand and everything depends on everything else? Lars walks us through how simulation helps with these messy situations.

Dan Swartwout

Dan Swartwout

Blog

What is Overall Equipment Effectiveness (OEE) and Why Does it Matter?

OEE, or Overall Equipment Effectiveness, is a classic performance metric used to score the overall efficiency of a process. It is good and necessary, but it’s not sufficient by itself.

Lars Maaseidvaag

Lars Maaseidvaag

7 min

Blog

An Introduction to CAPA

CAPA is a popular quality management approach that organizations use to identify, investigate, and address the root causes of defects, or failures in their processes or products.

MoreSteam

MoreSteam

5 min

Leadership Learnings

Explore EngineRoom

Visualizing the Process

Learning Process Improvement

Coaching Adult Learners

Field Notes from OpEx

Upcoming Events

Dartmouth Health Solves High-Variation Problems with One Powerful Tool

Lean Six Sigma Resources for Continuous Improvement and Operational Excellence

Welcome to MoreSteam's Lean Six Sigma Resource Library—a curated hub of content for professionals focused on process improvement, operational excellence, and continuous learning. Whether you're starting your Lean Six Sigma journey or advancing an enterprise-wide initiative, this page offers a diverse collection of tools and insights to help you solve problems and drive measurable impact.

Explore expert-led webinars, in-depth case studies, white papers, blogs, and podcasts—all designed to help you apply Lean Six Sigma principles in real-world settings. Learn how organizations across industries are using tools like value stream mapping and root cause analysis to reduce waste and improve quality. From foundational concepts to emerging trends in AI and digital transformation, these Lean Six Sigma resources support your growth as a problem-solver and leader in operational excellence. Whether you're looking for inspiration, training, or tactical guidance, the MoreSteam Resource Library is your go-to destination.

Many of these Lean Six Sigma resources also feature tools developed by MoreSteam, such as EngineRoom for data analysis and TRACtion for project tracking. Whether you're validating a process map or leading a team through DMAIC, these OpEx resources provide practical support for continuous improvement.

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