Resources for Operational Excellence

Advanced Root Cause Analysis for Quality and Process Experts

Learn how to build process models, a digital twin of your workflow, to pilot and stress test process improvements before implementation.

What is Discrete Event Simulation?

Discover how Discrete Event Simulation (DES) models processes, analyzes variability, and improves system performance across industries. Learn practical steps to build your own simulation model and explore real-world examples in healthcare, manufacturing, and service industries.

An Introduction to CAPA

CAPA is a popular quality management approach that organizations use to identify, investigate, and address the root causes of defects, or failures in their processes or products.

Quality Time Podcast: SIPOC and Mindset for Operational Excellence with Ryan C. Weiss

Ryan C. Weiss combines expertise and storytelling in this episode of Quality Time with MoreSteam. Explore SIPOC, eliminate bad handoffs, and hear a memorable tale featuring an orangutan! Discover how mindset, skills, and process alignment can transform operational excellence.

Quality Time Podcast: Yellow Belts, Big Results

Ready to launch or improve a Lean Six Sigma training program in your organization? In this episode of Quality Time with MoreSteam, Meredith Brody from Constellation shares practical advice and real-world insights from Constellation's Embedded Lean Practitioner program. Learn how to design impactful training, engage stakeholders, and drive meaningful change!

Quality Time Podcast: Peter Ward on Operational Excellence and Innovation

Shingo Prize winner Peter Ward shares how he brought Lean and Six Sigma to Ohio State’s business school, created the MBOE program, and helped shape the future of operational excellence.