Resources for Operational Excellence

Quality Time Podcast: The Daily Work of Leadership with Jon Dario

Jon Dario has spent 30 years proving that operational excellence works the same whether you're running one of retail’s busiest stores or overseeing $1.7 billion in business across multiple locations. The problem he keeps solving? Getting consistent results when everything is moving fast and nothing ever slows down. Strategy sounds great in the conference room. But when that strategy hits the floor, things can fall apart. Jon and Dan explore why that happens. Plus, there's a 90s jingle you forgot about until right now. But you’ll definitely be singing it soon!

Building a Sustainable Lean Culture From Strategy to Daily Practice

Join this webinar to learn how to move from Lean projects to a Lean operating system that connects strategy, execution, and daily practice.

Why Simulation is the Missing Ingredient in A3 Training

That morning in Ohio was bitterly cold, the kind of cold that makes you wonder whether anyone will actually venture out, let alone show up ready to learn. I remember thinking there was a decent chance the room would be half empty. Instead, we walked into a full house at The Ohio State University, brought together through the Center for Operational Excellence, and it set the tone for a really energizing day.

Lean Practices that Foster "Above the Line" Thinking

Discover how Lean leadership practices can foster a culture of accountability, psychological safety, and above-the-line thinking. Learn how presence, empowerment, and respect help teams take ownership and solve problems.

Quality Time Podcast: Using Lean Management To Drive Strategic Alignment

Ever launched a “successful” project and then watched the results fade a few months later? This episode features MoreSteam President Peg Pennington explaining how Lean management can fix that problem and actually drive strategic alignment. Peg talks about choosing what really matters and how to keep those gains from slipping away.

Using Visual Management to Improve My Workouts

Visual Management, one of the four elements that make up the Lean Management System, is critical to help recognize trends, spot problems, and set targets to continuously improve.