Security at MoreSteam
This Security Policy was last updated: May 2025
Security & Compliance
With nearly 20 years of experience building and delivering software to thousands of the world’s leading organizations, MoreSteam is committed to protecting your data through advanced security technologies and best practices.
We make continuous, proactive efforts to ensure our infrastructure remains robust, resilient, and secure. These safeguards help maintain ongoing access to our tools—like EngineRoom and TRACtion—while keeping your data protected at all times.
SOC 2 Compliance
We’re proud to be SOC 2 compliant, demonstrating our commitment to securely managing data to protect the privacy and interests of our customers. If you would like to review or request more information our SOC 2 compliance, please click here to contact us.
GDPR Compliance
We follow the principles of the General Data Protection Regulation (GDPR), ensuring that personal data is handled with transparency, fairness, and respect for user rights.
Infrastructure & Hosting
All services are hosted on Microsoft Azure, providing robust, enterprise-grade cloud infrastructure with built-in compliance and security controls. Data is encrypted both in transit and at rest. Microsoft Azure undergoes regular independent audits for a range of compliance standards, including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, CSA STAR, HIPAA, and PCI DSS.
Secure Payments
All credit card and payment information is handled by a PCI DSS compliant Level 1 service provider—the most stringent level of certification available in the payments industry. Regular audits are performed by independent security assessors to meet the highest standards in payment processing.
Data Protection
- Encryption: All customer data is encrypted using industry-standard protocols.
- Two-Factor Authentication: We require 2FA for internal systems and as an option for customer accounts to ensure secure access across our platform.
- Secure Backups: Data is regularly backed up to ensure business continuity.
Regular Vulnerability Testing
We conduct monthly scans to identify and mitigate potential security vulnerabilities in our systems and infrastructure.
Contact Us
If you have any questions about security or compliance at MoreSteam, please don't hesitate to contact us.