[{"data":1,"prerenderedAt":1887},["ShallowReactive",2],{"$fOISGiitMbvLV7RW6RCPPcyslDTyvuSg7D3yzsO4VMZM":3,"$f0FlwvdwLM-mkcgR-Cmj-5pNHFYzvF0sncKki2rfvLMU":175},{"_createdAt":4,"_id":5,"_rev":6,"_system":7,"_type":5,"_updatedAt":10,"events":11,"isDraft":43},"2023-05-03T21:37:34Z","marketingMenu","xacQZuBTbvuqeQ4wPn5FEH",{"base":8},{"id":5,"rev":9},"Q6z14aedR34UCXcxUp5Gag","2026-04-17T14:42:31Z",[12,105],{"_createdAt":13,"_id":14,"_rev":15,"_system":16,"_type":19,"_updatedAt":20,"actionLink":21,"actionText":22,"categories":23,"description":40,"endDateTime":41,"eventType":42,"isAllDay":43,"mainImage":44,"menuHeadline":100,"previewImage":101,"startDateTime":103,"title":104},"2023-04-18T17:53:24Z","153c7767-0777-4f79-bd9f-18652961581d","xacQZuBTbvuqeQ4wPnGHQ7",{"base":17},{"id":14,"rev":18},"AgSw906H5N3BHcJxZrU4Ov","event","2026-04-17T15:01:27Z","https://www.moresteam.com/master-series/root-cause-analysis-fundamentals","Register Today",[24,28,31,34,37],{"_key":25,"_ref":26,"_type":27},"710322f2d349","8baf9cfe-0648-49e2-9579-5ff557dffca3","reference",{"_key":29,"_ref":30,"_type":27},"22490c7e79a1","46ca6f5f-3433-4903-a8fe-de4973aa81ef",{"_key":32,"_ref":33,"_type":27},"6162d4b0121b","66950479-1495-42dc-af63-c0884ab6b066",{"_key":35,"_ref":36,"_type":27},"95aa7cdf3879","344b1c41-1e60-49c9-935a-a94b73f21261",{"_key":38,"_ref":39,"_type":27},"7afe42f6e988","f5c4add3-807e-411f-9483-677d5f9ab745","Most problems are symptoms of deeper system conditions. Learn practical root cause analysis with Peg Pennington and learn to uncover the causes behind recurring issues.","2026-04-28T12:00:00.000-04:00","Master Series",false,{"_type":45,"asset":46},"image",{"_createdAt":47,"_id":48,"_rev":49,"_type":50,"_updatedAt":51,"altText":52,"assetId":53,"creditLine":54,"description":54,"extension":55,"metadata":56,"mimeType":89,"opt":90,"originalFilename":95,"path":96,"sha1hash":53,"size":97,"title":54,"uploadId":98,"url":99},"2026-04-17T15:00:04Z","image-29850b02c405fe4dfbd37b75f17d8dc06a9b8a97-386x386-png","n54XUON695cO06xFcbMffR","sanity.imageAsset","2026-04-17T15:01:09Z","Introduction to Root Cause Analysis Master Series Badge","29850b02c405fe4dfbd37b75f17d8dc06a9b8a97",null,"png",{"_type":57,"blurHash":58,"dimensions":59,"hasAlpha":63,"isOpaque":43,"lqip":64,"palette":65},"sanity.imageMetadata","eKHLe^xa00RkIURQayt7kBRj00R*~pt5%2%MofRQV[tQWTjYn+bING",{"_type":60,"aspectRatio":61,"height":62,"width":62},"sanity.imageDimensions",1,386,true,"data:image/png;base64,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",{"_type":66,"darkMuted":67,"darkVibrant":72,"dominant":75,"lightMuted":78,"lightVibrant":82,"muted":85,"vibrant":86},"sanity.imagePalette",{"_type":68,"background":69,"foreground":70,"population":71,"title":70},"sanity.imagePaletteSwatch","#262b4b","#fff",2.88,{"_type":68,"background":73,"foreground":70,"population":74,"title":70},"#04153f",0.17,{"_type":68,"background":76,"foreground":70,"population":77,"title":70},"#99649d",3.9,{"_type":68,"background":79,"foreground":80,"population":81,"title":70},"#b0b8ca","#000",0.52,{"_type":68,"background":83,"foreground":80,"population":84,"title":70},"#d5c1a4",0.11,{"_type":68,"background":76,"foreground":70,"population":77,"title":70},{"_type":68,"background":87,"foreground":80,"population":88,"title":70},"#f5a553",0.43,"image/png",{"media":91},{"tags":92},[93],{"_ref":94,"_type":27,"_weak":63},"rnXCKoKrhbfNHMO1JWyxBh","2026-MasterSeries-RCA-Badge.png","images/oq9f4n1v/production/29850b02c405fe4dfbd37b75f17d8dc06a9b8a97-386x386.png",41782,"ypppdg5gJ2Qy9aFm9YDPap0ggnHliUSk","https://cdn.sanity.io/images/oq9f4n1v/production/29850b02c405fe4dfbd37b75f17d8dc06a9b8a97-386x386.png","Fundamentals of RCA | April 21 & 28",{"_type":45,"asset":102},{"_ref":48,"_type":27},"2026-04-21T11:00:00.000-04:00","Earn a Certificate in Root Cause Analysis",{"_createdAt":106,"_id":107,"_rev":108,"_system":109,"_type":19,"_updatedAt":112,"actionLink":113,"actionText":114,"categories":115,"description":131,"endDateTime":132,"eventType":133,"isAllDay":43,"mainImage":134,"menuHeadline":170,"previewImage":171,"startDateTime":173,"title":174},"2026-03-30T14:18:55Z","71b87e9f-2274-491d-aa1b-94bffdd1a50c","n54XUON695cO06xFcbED36",{"base":110},{"id":107,"rev":111},"BWznxfvMWXCiO1DWJ0nvru","2026-04-17T14:43:14Z","https://www.moresteam.com/resources/webcasts/developing-lean-practitioners","Register Now",[116,119,122,125,128],{"_key":117,"_ref":118,"_type":27},"77e6481d7c89","d7dacdec-1bf8-4d8c-9e9a-1da29c06a904",{"_key":120,"_ref":121,"_type":27},"b0ce197acc53","c85560c4-f06c-4870-ab58-3cd0bc171919",{"_key":123,"_ref":124,"_type":27},"50879d40c8dd","3c1b8644-eb6f-4358-bdbc-168e2dc4f2ef",{"_key":126,"_ref":127,"_type":27},"efee12e335ce","c87f1436-9123-4bdb-bd16-eb067649841f",{"_key":129,"_ref":130,"_type":27},"cf791d71c65e","ae5f7b26-5cf6-4063-89f4-8ddde0b16d59","Learn how game-based learning and simulations help develop real Lean practitioners. Join Bill Hathaway to explore how practice-based learning builds problem-solving capability.","2026-04-30T16:00:00.000Z","Webinar",{"_type":45,"asset":135},{"_createdAt":136,"_id":137,"_rev":138,"_type":50,"_updatedAt":136,"assetId":139,"extension":55,"metadata":140,"mimeType":89,"originalFilename":165,"path":166,"sha1hash":139,"size":167,"uploadId":168,"url":169},"2026-03-12T13:23:52Z","image-cc352347e7bf7b5e3b3adb9c0ed7486f08210f00-300x300-png","f3B9PuFrOuEr1B8BwngtYO","cc352347e7bf7b5e3b3adb9c0ed7486f08210f00",{"_type":57,"blurHash":141,"dimensions":142,"hasAlpha":63,"isOpaque":63,"lqip":144,"palette":145,"thumbHash":164},"e76*~~wtE0I@Mc.Tn~M{S3V?8_WExDsmtRDNX9r=r=xvVWX9Rje.bc",{"_type":60,"aspectRatio":61,"height":143,"width":143},300,"data:image/png;base64,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",{"_type":66,"darkMuted":146,"darkVibrant":148,"dominant":151,"lightMuted":154,"lightVibrant":157,"muted":158,"vibrant":161},{"_type":68,"background":147,"foreground":70,"population":77,"title":70},"#2f3e4c",{"_type":68,"background":149,"foreground":70,"population":150,"title":70},"#125270",1.1,{"_type":68,"background":152,"foreground":70,"population":153,"title":70},"#6ba1b9",4.97,{"_type":68,"background":155,"foreground":80,"population":156,"title":70},"#aaa5a0",3.05,{"_type":68,"background":152,"foreground":70,"population":153,"title":70},{"_type":68,"background":159,"foreground":70,"population":160,"title":70},"#547e8e",0.99,{"_type":68,"background":162,"foreground":70,"population":163,"title":70},"#2493bc",0.16,"TecFDwJHNqqPdXdwiBl4SGh6/Tdaf6IG","April 2026 Webinar-5-185 x 185.png","images/oq9f4n1v/production/cc352347e7bf7b5e3b3adb9c0ed7486f08210f00-300x300.png",187966,"HgM0vJS879fCN7Fov1PNd99QjVxGLOxt","https://cdn.sanity.io/images/oq9f4n1v/production/cc352347e7bf7b5e3b3adb9c0ed7486f08210f00-300x300.png","New Webinar! April 30, 11am ET",{"_type":45,"asset":172},{"_ref":137,"_type":27},"2026-04-30T15:00:00.000Z","Developing Effective Problem-Solvers with Game-Based Learning",{"authors":176,"blockAd":258,"body":347,"categories":1358,"citationReferences":1379,"gatedContent":1383,"isDraft":43,"mainImage":1400,"page":1442,"publishDate":54,"relatedContent":1493,"whitepaperPdf":54},[177],{"_createdAt":178,"_id":179,"_rev":180,"_system":181,"_type":184,"_updatedAt":185,"bio":186,"company":206,"image":207,"name":213,"title":257},"2022-11-30T19:52:53Z","c80361bf-f447-410d-a771-d5a30ec97d6d","A8MMlwC1pzPLShFHSJHLwE",{"base":182},{"id":179,"rev":183},"XwwkMu8B8bd2jFtuxKxdAA","author","2026-04-08T19:11:55Z",[187,198],{"_key":188,"_type":189,"children":190,"markDefs":196,"style":197},"b6a016776943","block",[191],{"_key":192,"_type":193,"marks":194,"text":195},"13f7e563d438","span",[],"Bill Hathaway is the founder and CEO of MoreSteam, the leading online platform for process improvement training and technology, launched in 2000. A genuine pioneer in his field, Bill developed and introduced the first online Lean Six Sigma Black Belt course in 2001. Bill has spent more than two decades advancing blended learning models that combine eLearning, simulation workshops, and analytics-driven coaching, designed to deliver the most effective process improvement training to global audiences.",[],"normal",{"_key":199,"_type":189,"children":200,"markDefs":205,"style":197},"3134b1e12351",[201],{"_key":202,"_type":193,"marks":203,"text":204},"439f94f01d61",[],"Bill was trained in Statistical Process Control by W. Edwards Deming while at Ford Motor Company, and was sent by Ford to attend Peter Senge's Fifth Discipline executive education program at MIT. A sought-after speaker and educator, Bill has been invited to address students and faculty on operational excellence at Northwestern University (Kellogg), the University of Notre Dame, The Ohio State University, California Polytechnic University, and the University of Southern California. He presents regularly at the ASQ World Conference, ASQ Lean and Six Sigma Conference, Lean Six Sigma World Conference, and the IISE Annual Conference.\n\nBill earned an undergraduate finance degree from the University of Notre Dame and graduate degree in business finance and operations from Northwestern University's Kellogg Graduate School of Management.",[],"MoreSteam",{"_type":45,"asset":208},{"_createdAt":209,"_id":210,"_rev":211,"_type":50,"_updatedAt":212,"altText":213,"assetId":214,"description":215,"extension":216,"metadata":217,"mimeType":242,"opt":243,"originalFilename":252,"path":253,"sha1hash":214,"size":254,"title":215,"uploadId":255,"url":256},"2023-02-15T22:25:40Z","image-41e85b2abbfbb4896c14dc294ab04723faf67411-200x200-webp","DridLss2W6Nbd3llX2x5cp","2025-01-22T16:16:45Z","Bill Hathaway","41e85b2abbfbb4896c14dc294ab04723faf67411","null","webp",{"_type":57,"blurHash":218,"dimensions":219,"hasAlpha":63,"isOpaque":43,"lqip":221,"palette":222},"eCGRxP?b0cDi$l}PD%F#-;RO01t7DjIUM{TKxtVsozx]IUM{WYkCMx",{"_type":60,"aspectRatio":61,"height":220,"width":220},200,"data:image/png;base64,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",{"_type":66,"darkMuted":223,"darkVibrant":226,"dominant":229,"lightMuted":230,"lightVibrant":233,"muted":236,"vibrant":239},{"_type":68,"background":224,"foreground":70,"population":225,"title":70},"#694f3c",0.02,{"_type":68,"background":227,"foreground":70,"population":228,"title":70},"#212d4d",7.47,{"_type":68,"background":227,"foreground":70,"population":228,"title":70},{"_type":68,"background":231,"foreground":80,"population":232,"title":70},"#c39786",7.06,{"_type":68,"background":234,"foreground":80,"population":235,"title":80},"#cbd7ea",5.43,{"_type":68,"background":237,"foreground":70,"population":238,"title":70},"#a18068",2.77,{"_type":68,"background":240,"foreground":80,"population":241,"title":70},"#d49d82",1.53,"image/webp",{"media":244},{"tags":245},[246,249],{"_key":247,"_ref":248,"_type":27,"_weak":63},"Q5i28NdD3WyFqDR0umpB_","Oer5e2DezxTuShP7Rhm2Iq",{"_key":250,"_ref":251,"_type":27,"_weak":63},"pA-A3LEd9r_5387_dwhVj","nJuznou76jLovZ8FximjGq","Bill-circle-picture.webp","images/oq9f4n1v/production/41e85b2abbfbb4896c14dc294ab04723faf67411-200x200.webp",23710,"Ea81Kb7tywXORlMXKqfC8Z6V1J2BuoW8","https://cdn.sanity.io/images/oq9f4n1v/production/41e85b2abbfbb4896c14dc294ab04723faf67411-200x200.webp","CEO",{"_id":259,"isDefault":43,"isDraft":43,"linkUrl":260,"primaryImage":261,"secondaryImage":307,"title":54},"da7eca39-e14f-4cf7-b1b8-8b77db4e914a","https://www.moresteam.com/resources/podcasts?utm_source=ad&utm_medium=blockAd&utm_campaign=QT-ListenNow-blockad",{"asset":262},{"_createdAt":263,"_id":264,"_rev":265,"_type":50,"_updatedAt":266,"altText":54,"assetId":267,"description":54,"extension":55,"metadata":268,"mimeType":89,"opt":295,"originalFilename":302,"path":303,"sha1hash":267,"size":304,"title":54,"uploadId":305,"url":306},"2024-12-18T18:30:21Z","image-f32a16099bed18e495db137b10ed9851f50ba47f-1043x1199-png","1qpyHfEBM7XXdCA1cJxnEs","2025-01-21T19:00:15Z","f32a16099bed18e495db137b10ed9851f50ba47f",{"_type":57,"blurHash":269,"dimensions":270,"hasAlpha":43,"isOpaque":63,"lqip":274,"palette":275},"eQHf#YofJBozNH~9fkjEjsWA00ayozWCt700jYROf6n%I9fkt6ayof",{"_type":60,"aspectRatio":271,"height":272,"width":273},0.8698915763135947,1199,1043,"data:image/png;base64,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",{"_type":66,"darkMuted":276,"darkVibrant":279,"dominant":282,"lightMuted":285,"lightVibrant":288,"muted":291,"vibrant":294},{"_type":68,"background":277,"foreground":70,"population":278,"title":70},"#2d3154",0.24,{"_type":68,"background":280,"foreground":70,"population":281,"title":70},"#0491bb",0.06,{"_type":68,"background":283,"foreground":70,"population":284,"title":70},"#1b8cbb",16.83,{"_type":68,"background":286,"foreground":80,"population":287,"title":70},"#acb5d3",0.61,{"_type":68,"background":289,"foreground":80,"population":290,"title":80},"#c5e6fc",1.06,{"_type":68,"background":292,"foreground":70,"population":293,"title":70},"#515b79",0.87,{"_type":68,"background":283,"foreground":70,"population":284,"title":70},{"media":296},{"tags":297},[298,300],{"_ref":299,"_type":27,"_weak":63},"ATmj5m2jKe3oApnB9v4xQk",{"_ref":301,"_type":27,"_weak":63},"1qpyHfEBM7XXdCA1c0Ildx","Block-Ad_QTWM.png","images/oq9f4n1v/production/f32a16099bed18e495db137b10ed9851f50ba47f-1043x1199.png",136424,"nP7JqGroQfzWuqTMyyaM0LbRyeZibYv4","https://cdn.sanity.io/images/oq9f4n1v/production/f32a16099bed18e495db137b10ed9851f50ba47f-1043x1199.png",{"asset":308},{"_createdAt":263,"_id":309,"_rev":310,"_type":50,"_updatedAt":311,"altText":54,"assetId":312,"description":54,"extension":55,"metadata":313,"mimeType":89,"opt":337,"originalFilename":342,"path":343,"sha1hash":312,"size":344,"title":54,"uploadId":345,"url":346},"image-fc529d4a29dc65836897952bb4476d0b76eb209c-1043x1199-png","nJuznou76jLovZ8Fxp1LQW","2025-01-21T18:59:32Z","fc529d4a29dc65836897952bb4476d0b76eb209c",{"_type":57,"blurHash":314,"dimensions":315,"hasAlpha":43,"isOpaque":63,"lqip":316,"palette":317},"eGIPrPoz4;t8D*}5bH%Mjsoy00ayRQWBj[00jFV?f6t6H?kCs-ayj@",{"_type":60,"aspectRatio":271,"height":272,"width":273},"data:image/png;base64,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",{"_type":66,"darkMuted":318,"darkVibrant":321,"dominant":324,"lightMuted":327,"lightVibrant":330,"muted":333,"vibrant":336},{"_type":68,"background":319,"foreground":70,"population":320,"title":70},"#36485a",0.44,{"_type":68,"background":322,"foreground":70,"population":323,"title":70},"#048bb5",0.08,{"_type":68,"background":325,"foreground":70,"population":326,"title":70},"#1b8bbb",16.03,{"_type":68,"background":328,"foreground":80,"population":329,"title":70},"#b1b8d7",0.34,{"_type":68,"background":331,"foreground":80,"population":332,"title":80},"#c5e7fc",1.72,{"_type":68,"background":334,"foreground":70,"population":335,"title":70},"#606786",0.18,{"_type":68,"background":325,"foreground":70,"population":326,"title":70},{"media":338},{"tags":339},[340,341],{"_ref":301,"_type":27,"_weak":63},{"_ref":299,"_type":27,"_weak":63},"Block-Ad_QTWM-hover.png","images/oq9f4n1v/production/fc529d4a29dc65836897952bb4476d0b76eb209c-1043x1199.png",136458,"mT7MjJnIba3D55OTSv8tbKA5Y6XKiJXz","https://cdn.sanity.io/images/oq9f4n1v/production/fc529d4a29dc65836897952bb4476d0b76eb209c-1043x1199.png",[348,357,366,374,382,390,398,446,454,505,513,521,538,582,590,598,606,614,623,631,639,647,655,663,671,679,687,695,703,711,719,727,735,743,751,759,801,809,817,859,867,875,883,891,934,942,986,994,1038,1046,1063,1071,1112,1128,1136,1153,1161,1207,1215,1231,1239,1247,1255,1263,1271,1279,1287,1295,1303,1311,1319,1330],{"_key":349,"_type":189,"asset":54,"children":350,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":355,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":356},"432e4c5b9749",[351],{"_key":352,"_type":193,"marks":353,"text":354},"bdddb7ddc56d",[],"An Examination of What Matters Most",[],"h2",{"_key":358,"_type":189,"asset":54,"children":359,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":364,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"bf86fc80cb43",[360],{"_key":361,"_type":193,"marks":362,"text":363},"036c50776a9d",[],"Introduction",[],"h3",{"_key":367,"_type":189,"asset":54,"children":368,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":373,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"e1ed125b6731",[369],{"_key":370,"_type":193,"marks":371,"text":372},"0844f32afe02",[],"Building a sustainable and effective system of operational excellence is a difficult proposition. That has been proven over and over. Many firms have tried, and too many have failed to move beyond short term “program’ success. It would be very useful to understand why this is the case, and what could be done to improve upon this common outcome. To that end, MoreSteam conducted a study to examine the factors leading to institutionalized operational excellence with the hope of identifying which factors have the greatest impact. The goal was to develop a “maturity model” that would provide a framework to assess current practices and provide guidance on what concrete actions could be taken to improve the performance of the operational excellence operating system (OpExOS).",[],{"_key":375,"_type":189,"asset":54,"children":376,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":381,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"a27883aba4cc",[377],{"_key":378,"_type":193,"marks":379,"text":380},"e3dc2eb591cc",[],"Thinking about Process Improvement in Terms of Y=f(X)",[],{"_key":383,"_type":189,"asset":54,"children":384,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":389,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"c67b51dbacd3",[385],{"_key":386,"_type":193,"marks":387,"text":388},"b199b4239792",[],"There are endless theories and opinions about what is required for an organization to achieve operational excellence, however that is defined. Those theories, grounded in experience, may or may not apply broadly. And as George Box famously stated, “All theories are wrong, but some are useful” - so there is always room for improvement, even if a given theory of success has proved useful. We want to pursue an improved model by first defining what exactly is meant by “excellence” (the Y), and then by examining more closely how excellence is consistently achieved over time (the Xs). We are most intrigued by the “how” portion of the equation, intending to explore the meaningful factors that predictably drive the success of operational excellence systems. To that end, we have examined this research question sequentially, with the goal of building a reliably predictive model.",[],{"_key":391,"_type":189,"asset":54,"children":392,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":397,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"4ac85acd5351",[393],{"_key":394,"_type":193,"marks":395,"text":396},"3890d402f01d",[],"Phase 1: Outcomes and Measures of Operational Excellence Success",[],{"_key":399,"_type":400,"asset":54,"float":401,"image":402,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":444,"width":445},"9718957f30ff","contentImage","right",{"_type":45,"asset":403},{"_createdAt":404,"_id":405,"_rev":406,"_type":50,"_updatedAt":407,"altText":408,"assetId":409,"creditLine":54,"description":54,"extension":55,"metadata":410,"mimeType":89,"opt":437,"originalFilename":439,"path":440,"sha1hash":409,"size":441,"title":54,"uploadId":442,"url":443},"2026-02-27T16:48:14Z","image-8c55662335eb9fdf4e948c332fc207d8f623886a-900x686-png","uqKP1CJoSsgXdCXPUyBLwD","2026-02-27T16:49:20Z","woman with raised arms in happiness as she crosses the finish line, winning a marathon race.","8c55662335eb9fdf4e948c332fc207d8f623886a",{"_type":57,"blurHash":411,"dimensions":412,"hasAlpha":43,"isOpaque":63,"lqip":416,"palette":417},"VNF$t]?HM{RPD%%ixsW?NGR*tSjG%1xao#_N%Ms+RjNG",{"_type":60,"aspectRatio":413,"height":414,"width":415},1.3119533527696794,686,900,"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAPCAIAAABr+ngCAAAACXBIWXMAAAsTAAALEwEAmpwYAAADm0lEQVR4nAXB608bBQAA8PsL/GBM/GL8oEYT45wJwrK68JggdEKhTwql5Uqv195x1/b6vGtL2+v1SWl7cH0Aa3tr1wfYyngMIhRnsunGBzeW6TRChonx9UHm3F/g7wecnvx89uzZ33/+9fz5+X8v/n358sX5+T8Pf/gl37rrzO9bs21T5nAqUBuEw+DccuH2UfHgCRht9iCcwlcFKmtflet3mpsPbh8+Prj307ffnxwdn2x9/TBRPnRwe8TSnnlxD2KqMkvCQK8Wtr/j20/ghY1+PKf0VwHEXtKbi0aiBLtqBl/Lk97lyu3k9T0Pu+Nkd63pXSKx6YpVcbpgitZiN7+JrR1B89sSsgLFNgAlmJJORIal/qsSulsRl6NZKlgIMCuEv0RE6ni4Dnt50p+nQgVDsKYLNcfIRreRH5gtqf1NYHDM0zNo7uzRf9gNv9+HCUQOEPIgBvfIlEcIBj7XMf1T/knYh9miEiR+RRN5Z3ju9V7nWwPuDlkUuCAwXPwEFPTPDIxhV6WEcNxm1NtBNdY1AHUNwf3i2Y+HDJ+OGlVq/JIQfkMAvtqheuWC4rWPVG9eNgDvdU70XoMIMrxcrJcbW5XarVqRn6fDEOI24e6gg8JRuxEyaTVI97C2awQRiPEP+qbf7lS8e1kDjMgNkzoizC63794/Pfv1t9//ePTouLW2zq8WS/mV0mKKX0pxsQhqcslg0hJe9ueaWhfbM4p29GmAeJIFMZeOjBW+3L//+Menp2cPjp82d/Yb9Uaay7vDyeRSjs2ugvaQBPN7so10656Ta8lRr0CoBCqNxhRGSrDAQmW7snVQ/GJnffdOZbudq7bI+SxCs3Nc2Z+tifGgEKJcbDle27ekSkoLIRAPASt8RQZbxag3zjfj1+umQIrmbiRubERLGxRbpthqpLjpzdTleECJuoPsSoqv2mKhSdN073gvsJBmZaBRqjdTyYwlsqi20eZg2hpftiVKs4GMwcMS0aIjUTB7I0EmvJJjOS7sCiAaVHJNeQXIMAyq1IDTkNnHQN6ozh22hxb0zqASo0Vaz2dK26jeh88l5pOJSmFpvZxZTFEmu0oBDgnFl4D1OTomUuJSFWyl1E56hgyavbQWd4i1jmE11Se1Dk46MGdwiU3c5LOF1UWPzwGi4PiMQq4SAdt0NCMFzZIJmRYTGZyTJpfRThotTsTiRSyMFKTE0y6b1ccyNDfPuEiHHITG9diszU7Yrf8D5u29hsbtxfkAAAAASUVORK5CYII=",{"_type":66,"darkMuted":418,"darkVibrant":421,"dominant":424,"lightMuted":425,"lightVibrant":428,"muted":431,"vibrant":434},{"_type":68,"background":419,"foreground":70,"population":420,"title":70},"#33445b",5.75,{"_type":68,"background":422,"foreground":70,"population":423,"title":70},"#0b315f",4.89,{"_type":68,"background":419,"foreground":70,"population":420,"title":70},{"_type":68,"background":426,"foreground":80,"population":427,"title":70},"#a0bdd1",4.43,{"_type":68,"background":429,"foreground":80,"population":430,"title":70},"#7d9ec3",3.88,{"_type":68,"background":432,"foreground":70,"population":433,"title":70},"#68899f",3.57,{"_type":68,"background":435,"foreground":70,"population":436,"title":70},"#bc263d",0.09,{"media":438},{"tags":54},"woman-finishing-marathon-race.png","images/oq9f4n1v/production/8c55662335eb9fdf4e948c332fc207d8f623886a-900x686.png",755143,"ETYkcgX9jfOh9W1Bji4srwC2InQocm7O","https://cdn.sanity.io/images/oq9f4n1v/production/8c55662335eb9fdf4e948c332fc207d8f623886a-900x686.png",90,"2/5",{"_key":447,"_type":189,"asset":54,"children":448,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":453,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"c37d1969042c",[449],{"_key":450,"_type":193,"marks":451,"text":452},"7a433b3fca96",[],"We started by asking a group of OpEx leaders to identify the top metrics for measuring the success of their process improvement system. Not surprisingly, financial returns, including income impact from savings or revenue and the balance sheet impact of freeing up cash are the most popular way to measure success. But intangibles also showed as important: quality, customer satisfaction, culture of problem-solving, speed to market, and safety round out the top six metrics. Answers are displayed in the pareto chart below by frequency of mention.",[],{"_key":455,"_type":400,"asset":54,"float":456,"image":457,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":503,"width":504},"6f80698c3b58","center",{"_type":45,"asset":458},{"_createdAt":459,"_id":460,"_rev":461,"_type":50,"_updatedAt":462,"altText":463,"assetId":464,"creditLine":54,"description":54,"extension":55,"metadata":465,"mimeType":89,"opt":491,"originalFilename":498,"path":499,"sha1hash":464,"size":500,"title":54,"uploadId":501,"url":502},"2026-03-05T16:20:45Z","image-aa4a3d247783f4646e882d622ff7de7ddc0f72a5-2797x1815-png","Coi90aDgVBbfPSN8wf5EVO","2026-03-05T16:23:54Z","EngineRoom Graph: Key Metrics for Successful Process Improvement","aa4a3d247783f4646e882d622ff7de7ddc0f72a5",{"_type":57,"blurHash":466,"dimensions":467,"hasAlpha":43,"isOpaque":63,"lqip":471,"palette":472},"VQO:^m4p~o~o^*02%L?GRkRk%L-:IVIVof-;ayIVt7t7",{"_type":60,"aspectRatio":468,"height":469,"width":470},1.541046831955923,1815,2797,"data:image/png;base64,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",{"_type":66,"darkMuted":473,"darkVibrant":475,"dominant":478,"lightMuted":481,"lightVibrant":482,"muted":485,"vibrant":488},{"_type":68,"background":474,"foreground":70,"population":335,"title":70},"#444b71",{"_type":68,"background":476,"foreground":70,"population":477,"title":70},"#344e96",0.03,{"_type":68,"background":479,"foreground":80,"population":480,"title":70},"#bdc1d7",1.9,{"_type":68,"background":479,"foreground":80,"population":480,"title":70},{"_type":68,"background":483,"foreground":80,"population":484,"title":70},"#9ba1dd",0.12,{"_type":68,"background":486,"foreground":70,"population":487,"title":70},"#5c5ca3",0.07,{"_type":68,"background":489,"foreground":70,"population":490,"title":70},"#4654bc",0.01,{"media":492},{"tags":493},[494,496],{"_ref":495,"_type":27,"_weak":63},"OxL833R6UYusMl9CmKbKcQ",{"_ref":497,"_type":27,"_weak":63},"N44TlXIpI6iQPtJXbbVV5v","ER-Pareto-Metric-Successful-Process-Improvement.png","images/oq9f4n1v/production/aa4a3d247783f4646e882d622ff7de7ddc0f72a5-2797x1815.png",91021,"WAFqQUclRxsEtnZQBEwZE8ru0Snzgdz9","https://cdn.sanity.io/images/oq9f4n1v/production/aa4a3d247783f4646e882d622ff7de7ddc0f72a5-2797x1815.png",95,"full",{"_key":506,"_type":189,"asset":54,"children":507,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":512,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"5795c4962ced",[508],{"_key":509,"_type":193,"marks":510,"text":511},"5c17c3f5930b",[],"To build a single “balanced scorecard” measure of success, these outcome metrics were weighted by their relative frequency and combined into one weighted success metric.",[],{"_key":514,"_type":189,"asset":54,"children":515,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":520,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"719685397920",[516],{"_key":517,"_type":193,"marks":518,"text":519},"426aaf53db20",[],"The next question is how to achieve these desired outcomes?",[],{"_key":522,"_type":189,"asset":54,"children":523,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":537,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"3f7d5ceafee6",[524,528,533],{"_key":525,"_type":193,"marks":526,"text":527},"ede837a3d927",[],"The Shingo model appears to be a useful conceptual framework for operational excellence for the broad enterprise. But it’s not clear how the model originated. Where did all the components and their weightings come from? We don’t know if the model is based on data or just experience and observation, and we would prefer a model that is based on data. More to the point, for leaders who are only responsible for a narrower scope of process improvement activities, what is the best framework to guide their ",{"_key":529,"_type":193,"marks":530,"text":532},"b4bea24974a0",[531],"em","specific",{"_key":534,"_type":193,"marks":535,"text":536},"6cd9f1675a78",[]," activities?",[],{"_key":539,"_type":400,"asset":54,"caption":540,"externalImageLinkUrl":541,"float":456,"image":542,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":444,"width":581},"2017b85945be","\"The Shingo Model.\" Jon M. Huntsman School of Business Shingo Institute, Utah State University, https://shingo.org/shingo-model/ 27 Feb. 2026.","https://shingo.org/shingo-model/",{"_type":45,"asset":543},{"_createdAt":544,"_id":545,"_rev":546,"_type":50,"_updatedAt":547,"altText":548,"assetId":549,"creditLine":54,"description":54,"extension":55,"metadata":550,"mimeType":89,"opt":574,"originalFilename":576,"path":577,"sha1hash":549,"size":578,"title":54,"uploadId":579,"url":580},"2026-02-27T16:54:54Z","image-e400face73b7cc50b77d64ee3fc662bca7aec0af-613x613-png","4lXD1QprlKmqniOHamLOdU","2026-02-27T16:55:46Z","An infographic of the Shingo Model, illustrating Guiding Principles, Systems, Tools, and Results connected in a cycle around Culture.","e400face73b7cc50b77d64ee3fc662bca7aec0af",{"_type":57,"blurHash":551,"dimensions":552,"hasAlpha":63,"isOpaque":43,"lqip":554,"palette":555},"e7By]b}?00t69JTyazvyoKOt005SOHM|~VNHbaWCWBofx8-T~Vt6S6",{"_type":60,"aspectRatio":61,"height":553,"width":553},613,"data:image/png;base64,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",{"_type":66,"darkMuted":556,"darkVibrant":559,"dominant":562,"lightMuted":563,"lightVibrant":566,"muted":569,"vibrant":572},{"_type":68,"background":557,"foreground":70,"population":558,"title":70},"#49512a",3.32,{"_type":68,"background":560,"foreground":70,"population":561,"title":70},"#0f4872",1.82,{"_type":68,"background":557,"foreground":70,"population":558,"title":70},{"_type":68,"background":564,"foreground":80,"population":565,"title":70},"#c0b8a7",0.26,{"_type":68,"background":567,"foreground":80,"population":568,"title":70},"#e4ac6c",0,{"_type":68,"background":570,"foreground":70,"population":571,"title":70},"#6f8998",0.21,{"_type":68,"background":573,"foreground":70,"population":568,"title":70},"#cc8434",{"media":575},{"tags":54},"Shingo_Model-labeled.png","images/oq9f4n1v/production/e400face73b7cc50b77d64ee3fc662bca7aec0af-613x613.png",99661,"eJbwOr5WCYAUDViNyRQrSUKEPEH3fxWb","https://cdn.sanity.io/images/oq9f4n1v/production/e400face73b7cc50b77d64ee3fc662bca7aec0af-613x613.png","4/5",{"_key":583,"_type":189,"asset":54,"children":584,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":589,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"6237465792ba",[585],{"_key":586,"_type":193,"marks":587,"text":588},"9340b73346c5",[],"Process improvement leaders often have only indirect influence over much of the enterprise, so they may only impact portions of the components of the Shingo model. Viewing this model from a different, action-oriented lens, we want to focus on the specific “hows” - the “things that must be done” within this overarching enterprise model to achieve process improvement success.",[],{"_key":591,"_type":189,"asset":54,"children":592,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":597,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"6fd72cc051ee",[593],{"_key":594,"_type":193,"marks":595,"text":596},"2c61a472bbf1",[],"Our objective is to develop a data-driven model that identifies those activities or attributes (input factors, or Xs) responsible for process improvement success (Y) as it has been defined. Once the most important input factors are identified, perhaps we can construct an assessment framework to identify the level of organizational maturity in implementing those identified best practices.",[],{"_key":599,"_type":189,"asset":54,"children":600,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":605,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"6919a6c413fe",[601],{"_key":602,"_type":193,"marks":603,"text":604},"dc5969b24122",[],"Drivers of Operational Excellence",[],{"_key":607,"_type":189,"asset":54,"children":608,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":613,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"fcc09a710120",[609],{"_key":610,"_type":193,"marks":611,"text":612},"66dd9e791450",[],"Having established the response variable measure of success (Y), the next step was to identify the pool of process inputs that might be examined for predictive power. We asked senior operational excellence leaders their opinions about the most important determinants, expressed as activities or attributes of behavior. Not surprisingly, survey respondents said the most important contributor to the success of operational excellence systems is the active involvement of senior leadership. The need for senior leadership to be engaged and supportive was followed by systematically selecting projects that are aligned with organizational goals. Here are the thirteen input factors that emerged from the survey as potential predictors of success.",[],{"_key":615,"_type":189,"asset":54,"children":616,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":622,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"01db1a8ecc4b",[617],{"_key":618,"_type":193,"marks":619,"text":620},"72164c905ab4",[],"Active Involvement from Senior Leadership","bullet",[],{"_key":624,"_type":189,"asset":54,"children":625,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":630,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"242f678f23ad",[626],{"_key":627,"_type":193,"marks":628,"text":629},"82d4d036ded4",[],"Systematic Project Selection Aligned with Organizational Goals",[],{"_key":632,"_type":189,"asset":54,"children":633,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":638,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"4c90991d02a4",[634],{"_key":635,"_type":193,"marks":636,"text":637},"ec15e5aaac49",[],"Daily Management System",[],{"_key":640,"_type":189,"asset":54,"children":641,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":646,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"eaf589ff732d",[642],{"_key":643,"_type":193,"marks":644,"text":645},"4cba53f4b989",[],"Designated Champion/Sponsor Assigned to Projects",[],{"_key":648,"_type":189,"asset":54,"children":649,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":654,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"a9fa98390f59",[650],{"_key":651,"_type":193,"marks":652,"text":653},"b3d5d92f5d44",[],"Effective Process Improvement Training",[],{"_key":656,"_type":189,"asset":54,"children":657,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":662,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"3a92a0930513",[658],{"_key":659,"_type":193,"marks":660,"text":661},"180a2dbe2621",[],"Coaching Support for Training & Project Teams",[],{"_key":664,"_type":189,"asset":54,"children":665,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":670,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"fd545f706b16",[666],{"_key":667,"_type":193,"marks":668,"text":669},"9dabe170d155",[],"Dedicated, Full Time Project Leaders (BBs & MBBs)",[],{"_key":672,"_type":189,"asset":54,"children":673,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":678,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"620fd7ff9922",[674],{"_key":675,"_type":193,"marks":676,"text":677},"1df899fe0c7b",[],"Project Work Integrated with Performance Plans",[],{"_key":680,"_type":189,"asset":54,"children":681,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":686,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"f3e9605951da",[682],{"_key":683,"_type":193,"marks":684,"text":685},"256272e4c51f",[],"Project Team Selection - Cross-functional with Finance",[],{"_key":688,"_type":189,"asset":54,"children":689,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":694,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"9c09555b541a",[690],{"_key":691,"_type":193,"marks":692,"text":693},"2809cf9b8fd1",[],"Communication of Process Improvement Successes",[],{"_key":696,"_type":189,"asset":54,"children":697,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":702,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"de0d352368db",[698],{"_key":699,"_type":193,"marks":700,"text":701},"bbabcef90a4b",[],"Involvement of Broader Workforce",[],{"_key":704,"_type":189,"asset":54,"children":705,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":710,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"16a01a6e0775",[706],{"_key":707,"_type":193,"marks":708,"text":709},"d9e1fc0fde7c",[],"Software support",[],{"_key":712,"_type":189,"asset":54,"children":713,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":718,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"6ede3342a9f8",[714],{"_key":715,"_type":193,"marks":716,"text":717},"bc5dd8e634f5",[],"IT / Data support",[],{"_key":720,"_type":189,"asset":54,"children":721,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":726,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"e45250462eac",[722],{"_key":723,"_type":193,"marks":724,"text":725},"a55d6c2e04e1",[],"Phase 2: What Matters Most?",[],{"_key":728,"_type":189,"asset":54,"children":729,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":734,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"021a8d05f474",[730],{"_key":731,"_type":193,"marks":732,"text":733},"b14c91839e9c",[],"Now that we have a list of factors believed by program leaders to be important, the operative question is “which of these factors matter the most, individually or collectively”? Ideally, we could build a model of success that identifies which factors contribute the most to process improvement success, then use those factors and their weightings to construct a maturity model where the state of each factor can be assessed on an established scale.",[],{"_key":736,"_type":189,"asset":54,"children":737,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":742,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"55feae6343df",[738],{"_key":739,"_type":193,"marks":740,"text":741},"d418f4ae0030",[],"To that end, we asked our survey respondents to conduct a self-assessment of their organization, scoring each of the success metrics (Ys) and each of the identified success factors (Xs) on a scale of 1-20.",[],{"_key":744,"_type":189,"asset":54,"children":745,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":750,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"714c586a2acf",[746],{"_key":747,"_type":193,"marks":748,"text":749},"30eb7d46216a",[],"Measuring Success",[],{"_key":752,"_type":189,"asset":54,"children":753,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":758,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"705804375ba3",[754],{"_key":755,"_type":193,"marks":756,"text":757},"5742e8b972d2",[],"The combined “balanced scorecard” success metric responses are summarized below, with a mean of 12.25 and quite a bit of variation (standard deviation of 2.5).",[],{"_key":760,"_type":400,"asset":54,"float":456,"image":761,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":503,"width":504},"0fe2bc0fa6f7",{"_type":45,"asset":762},{"_createdAt":459,"_id":763,"_rev":764,"_type":50,"_updatedAt":765,"altText":766,"assetId":767,"creditLine":54,"description":54,"extension":55,"metadata":768,"mimeType":89,"opt":792,"originalFilename":796,"path":797,"sha1hash":767,"size":798,"title":54,"uploadId":799,"url":800},"image-58de3429145308292ef8959d49cdbc529c8f0b4d-2984x1788-png","hmaCzZP5ttuxvyMMgqh2YA","2026-03-05T16:24:27Z","EngineRoom Graph: Company Performance; 55 Responses, Mean = 12.25","58de3429145308292ef8959d49cdbc529c8f0b4d",{"_type":57,"blurHash":769,"dimensions":770,"hasAlpha":43,"isOpaque":63,"lqip":774,"palette":775},"McQ0XQ%L?aj]-:~pRjIVj[Rk-:M|M|t7Rj",{"_type":60,"aspectRatio":771,"height":772,"width":773},1.6689038031319912,1788,2984,"data:image/png;base64,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",{"_type":66,"darkMuted":776,"darkVibrant":779,"dominant":781,"lightMuted":784,"lightVibrant":787,"muted":789,"vibrant":791},{"_type":68,"background":777,"foreground":70,"population":778,"title":70},"#434b80",0.36,{"_type":68,"background":780,"foreground":70,"population":281,"title":70},"#344590",{"_type":68,"background":782,"foreground":70,"population":783,"title":70},"#44549c",8.25,{"_type":68,"background":785,"foreground":80,"population":786,"title":70},"#a6adca",0.32,{"_type":68,"background":788,"foreground":80,"population":81,"title":70},"#8c98de",{"_type":68,"background":790,"foreground":70,"population":329,"title":70},"#5761a0",{"_type":68,"background":782,"foreground":70,"population":783,"title":70},{"media":793},{"tags":794},[795],{"_ref":495,"_type":27,"_weak":63},"ER-CompanyPerformance-Weighted-Performance-SurveyData.png","images/oq9f4n1v/production/58de3429145308292ef8959d49cdbc529c8f0b4d-2984x1788.png",74263,"NUm8Jb2G9Vd7fAqwPDFcxJZjbr6dhNoE","https://cdn.sanity.io/images/oq9f4n1v/production/58de3429145308292ef8959d49cdbc529c8f0b4d-2984x1788.png",{"_key":802,"_type":189,"asset":54,"children":803,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":808,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"b3ea5a57c577",[804],{"_key":805,"_type":193,"marks":806,"text":807},"d6a3bccf14ad",[],"The next step is to examine the survey group’s input scoring. Graphical analysis (box plot of each input) was used to observe the centering and dispersion of each input factor. We also wanted to test whether the various inputs could be combined into a single metric - a weighted average based on their correlation coefficient - as an overall “program health” measure.",[],{"_key":810,"_type":189,"asset":54,"children":811,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":816,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"03e9f3984ccd",[812],{"_key":813,"_type":193,"marks":814,"text":815},"07dbfa9948ea",[],"Not surprisingly, the input factor responses were highly variable.",[],{"_key":818,"_type":400,"asset":54,"float":456,"image":819,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":503,"width":504},"dacfed5263b4",{"_type":45,"asset":820},{"_createdAt":459,"_id":821,"_rev":822,"_type":50,"_updatedAt":823,"altText":824,"assetId":825,"creditLine":54,"description":54,"extension":55,"metadata":826,"mimeType":89,"opt":849,"originalFilename":854,"path":855,"sha1hash":825,"size":856,"title":54,"uploadId":857,"url":858},"image-83f354ab27eecf542166ea14e69db9aaa6c666aa-2836x1620-png","hmaCzZP5ttuxvyMMgqhAVY","2026-03-05T16:24:52Z","EngineRoom Box Plot Input Assessments","83f354ab27eecf542166ea14e69db9aaa6c666aa",{"_type":57,"blurHash":827,"dimensions":828,"hasAlpha":43,"isOpaque":63,"lqip":832,"palette":833},"M9S6Pp~o?ZD,.7%hsmxZkWRj^%R.kDxZNG",{"_type":60,"aspectRatio":829,"height":830,"width":831},1.7506172839506173,1620,2836,"data:image/png;base64,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",{"_type":66,"darkMuted":834,"darkVibrant":836,"dominant":838,"lightMuted":841,"lightVibrant":842,"muted":844,"vibrant":847},{"_type":68,"background":835,"foreground":70,"population":568,"title":70},"#732526",{"_type":68,"background":837,"foreground":70,"population":568,"title":70},"#642021",{"_type":68,"background":839,"foreground":80,"population":840,"title":70},"#b4b5c1",3.58,{"_type":68,"background":839,"foreground":80,"population":840,"title":70},{"_type":68,"background":843,"foreground":80,"population":490,"title":80},"#fcbcbc",{"_type":68,"background":845,"foreground":70,"population":846,"title":70},"#b47878",0.1,{"_type":68,"background":848,"foreground":80,"population":225,"title":70},"#d68182",{"media":850},{"tags":851},[852,853],{"_ref":495,"_type":27,"_weak":63},{"_ref":497,"_type":27,"_weak":63},"ER-Input-Assessments-BoxPlot.png","images/oq9f4n1v/production/83f354ab27eecf542166ea14e69db9aaa6c666aa-2836x1620.png",127112,"l7g9REsMg2hWFZk3vXw0KixaZJilrQaP","https://cdn.sanity.io/images/oq9f4n1v/production/83f354ab27eecf542166ea14e69db9aaa6c666aa-2836x1620.png",{"_key":860,"_type":189,"asset":54,"children":861,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":866,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"53c867ec9dfe",[862],{"_key":863,"_type":193,"marks":864,"text":865},"9946a8705663",[],"All of the inputs have an average of 10 or more on the 1-20 scale even though some of the individual success metric responses were well below 10. A working theory emerges from this pattern: the inputs are all 10 or greater because these are the activities believed to be the drivers of success, and after all, we are surveying the people responsible for creating success, so it makes sense that they would be doing what they believed to be “their job”. There is also certainly some self-reporting bias to consider.",[],{"_key":868,"_type":189,"asset":54,"children":869,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":874,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"e02ef9f5996e",[870],{"_key":871,"_type":193,"marks":872,"text":873},"694aee360d3a",[],"Remarkably, the weighted average of all inputs was 12.25, the same as the weighted response variable.",[],{"_key":876,"_type":189,"asset":54,"children":877,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":882,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"c606132445e4",[878],{"_key":879,"_type":193,"marks":880,"text":881},"4bc207f42296",[],"Predicting Success",[],{"_key":884,"_type":189,"asset":54,"children":885,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":890,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"3497db641035",[886],{"_key":887,"_type":193,"marks":888,"text":889},"4ef3f9b5ede7",[],"To build a predictive model, the survey data for each input were regressed against the weighted success metric to identify which inputs had the strongest correlation. Individually, none of the inputs was a particularly strong predictor of the response, but there appear to be some signals in the data.",[],{"_key":892,"_type":400,"asset":54,"float":456,"image":893,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":503,"width":504},"1ac0027bc1aa",{"_type":45,"asset":894},{"_createdAt":459,"_id":895,"_rev":896,"_type":50,"_updatedAt":897,"altText":898,"assetId":899,"creditLine":54,"description":54,"extension":55,"metadata":900,"mimeType":89,"opt":924,"originalFilename":929,"path":930,"sha1hash":899,"size":931,"title":54,"uploadId":932,"url":933},"image-c53e3bd5d1b30285e770f7e91813834902355980-2346x1618-png","7mJa1XDwrezZcDVoQ659z8","2026-03-05T16:25:11Z","EngineRoom Pareto of Significance","c53e3bd5d1b30285e770f7e91813834902355980",{"_type":57,"blurHash":901,"dimensions":902,"hasAlpha":43,"isOpaque":63,"lqip":906,"palette":907},"VkPs*T%L~oogIVD*%Lt6M|t6t6t6M{ayxaxuRjWCxtRj",{"_type":60,"aspectRatio":903,"height":904,"width":905},1.449938195302843,1618,2346,"data:image/png;base64,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",{"_type":66,"darkMuted":908,"darkVibrant":911,"dominant":913,"lightMuted":916,"lightVibrant":918,"muted":921,"vibrant":923},{"_type":68,"background":909,"foreground":70,"population":910,"title":70},"#444982",1.61,{"_type":68,"background":912,"foreground":70,"population":568,"title":70},"#2c4494",{"_type":68,"background":914,"foreground":70,"population":915,"title":70},"#444fa4",3.48,{"_type":68,"background":917,"foreground":80,"population":241,"title":70},"#aeb1c9",{"_type":68,"background":919,"foreground":80,"population":920,"title":70},"#9298d9",0.97,{"_type":68,"background":782,"foreground":70,"population":922,"title":70},3.37,{"_type":68,"background":914,"foreground":70,"population":915,"title":70},{"media":925},{"tags":926},[927,928],{"_ref":495,"_type":27,"_weak":63},{"_ref":497,"_type":27,"_weak":63},"ER-Pareto-of-Significance.png","images/oq9f4n1v/production/c53e3bd5d1b30285e770f7e91813834902355980-2346x1618.png",124892,"UD7EsqJF2hASBwtcvQNbMkZQlUSror4k","https://cdn.sanity.io/images/oq9f4n1v/production/c53e3bd5d1b30285e770f7e91813834902355980-2346x1618.png",{"_key":935,"_type":189,"asset":54,"children":936,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":941,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"b63e106cb28f",[937],{"_key":938,"_type":193,"marks":939,"text":940},"caeea0e0f38f",[],"The next step was to examine the input data collectively to identify whether any combinations of factors might have more predictive power. A multiple regression model with all of the survey’s “critical factor” inputs appears at first blush to have some predictive power, with an adjusted R2 of 0.57, but upon closer inspection, the model is a mess. There are negative coefficients, which doesn’t make sense, indicating overfitting, and lots of multicollinearity.",[],{"_key":943,"_type":400,"asset":54,"float":456,"image":944,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":503,"width":504},"2cb078dc9d08",{"_type":45,"asset":945},{"_createdAt":946,"_id":947,"_rev":948,"_type":50,"_updatedAt":949,"altText":950,"assetId":951,"creditLine":54,"description":54,"extension":55,"metadata":952,"mimeType":89,"opt":977,"originalFilename":981,"path":982,"sha1hash":951,"size":983,"title":54,"uploadId":984,"url":985},"2026-03-05T16:20:50Z","image-3608e286096754fb40e7ea79a396570da0195f54-3491x2009-png","7mJa1XDwrezZcDVoQ64WfC","2026-03-05T16:22:16Z","EngineRoom Multiple Regression All Inputs: Adjusted R Squared = 0.57, Terrible model: multicollinearity and overfit (negative coefficients!)","3608e286096754fb40e7ea79a396570da0195f54",{"_type":57,"blurHash":953,"dimensions":954,"hasAlpha":63,"isOpaque":43,"lqip":958,"palette":959},"M8Q9[,0000Qk=TH;8|~U^ja100_2N24;9b",{"_type":60,"aspectRatio":955,"height":956,"width":957},1.7376804380288702,2009,3491,"data:image/png;base64,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",{"_type":66,"darkMuted":960,"darkVibrant":962,"dominant":965,"lightMuted":968,"lightVibrant":971,"muted":973,"vibrant":976},{"_type":68,"background":961,"foreground":70,"population":477,"title":70},"#333665",{"_type":68,"background":963,"foreground":70,"population":964,"title":70},"#502e0e",0.13,{"_type":68,"background":966,"foreground":80,"population":967,"title":70},"#d4a74a",1.46,{"_type":68,"background":969,"foreground":80,"population":970,"title":70},"#c5c59e",0.25,{"_type":68,"background":972,"foreground":70,"population":490,"title":70},"#6484c4",{"_type":68,"background":974,"foreground":70,"population":975,"title":70},"#886341",0.67,{"_type":68,"background":966,"foreground":80,"population":967,"title":70},{"media":978},{"tags":979},[980],{"_ref":495,"_type":27,"_weak":63},"ER-WeighteResponse-AllInputs.png","images/oq9f4n1v/production/3608e286096754fb40e7ea79a396570da0195f54-3491x2009.png",521657,"b0yktJoAKgoIwrQdqI1GeRlnEZe11ILT","https://cdn.sanity.io/images/oq9f4n1v/production/3608e286096754fb40e7ea79a396570da0195f54-3491x2009.png",{"_key":987,"_type":189,"asset":54,"children":988,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":993,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"dcc49f6d7ff7",[989],{"_key":990,"_type":193,"marks":991,"text":992},"c9ce99274474",[],"Using the “best subsets” option to reduce the model while minimizing AIC, most of the inputs (independent variables) drop out of the model, leaving only Senior Leadership, Designated Champion, Project Work Integrated with Performance Plans, and IT Support–yielding an Adjusted R2 of 0.61 (with no negative coefficients). That’s a reasonable model, but leaves a fair amount of explaining to do. Optimizing these four inputs alone would seem to leave a lot of improvement on the table.",[],{"_key":995,"_type":400,"asset":54,"float":456,"image":996,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":1037,"width":504},"9b2128844f3f",{"_type":45,"asset":997},{"_createdAt":998,"_id":999,"_rev":1000,"_type":50,"_updatedAt":1001,"altText":1002,"assetId":1003,"creditLine":54,"description":54,"extension":55,"metadata":1004,"mimeType":89,"opt":1027,"originalFilename":1032,"path":1033,"sha1hash":1003,"size":1034,"title":54,"uploadId":1035,"url":1036},"2026-03-05T16:20:49Z","image-ed161d453e73d3bdd564629ac233ad86c17eda8f-3540x2070-png","Coi90aDgVBbfPSN8wf4y6c","2026-03-05T16:22:51Z","EngineRoom Multiple Regression All Inputs - Reduced","ed161d453e73d3bdd564629ac233ad86c17eda8f",{"_type":57,"blurHash":1005,"dimensions":1006,"hasAlpha":63,"isOpaque":43,"lqip":1010,"palette":1011},"M3Rp5x0000000000^J^0}=^h00xxNNE2E2",{"_type":60,"aspectRatio":1007,"height":1008,"width":1009},1.710144927536232,2070,3540,"data:image/png;base64,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",{"_type":66,"darkMuted":1012,"darkVibrant":1014,"dominant":1017,"lightMuted":1020,"lightVibrant":1021,"muted":1023,"vibrant":1025},{"_type":68,"background":1013,"foreground":70,"population":225,"title":70},"#3d3059",{"_type":68,"background":1015,"foreground":70,"population":1016,"title":70},"#64480d",0.04,{"_type":68,"background":1018,"foreground":80,"population":1019,"title":70},"#c5c9a3",0.27,{"_type":68,"background":1018,"foreground":80,"population":1019,"title":70},{"_type":68,"background":1022,"foreground":80,"population":477,"title":80},"#f2cc65",{"_type":68,"background":1024,"foreground":70,"population":490,"title":70},"#688eb0",{"_type":68,"background":1026,"foreground":80,"population":74,"title":70},"#d39f2d",{"media":1028},{"tags":1029},[1030,1031],{"_ref":495,"_type":27,"_weak":63},{"_ref":497,"_type":27,"_weak":63},"ER-WeighteResponse-AllInputs-Reduced.png","images/oq9f4n1v/production/ed161d453e73d3bdd564629ac233ad86c17eda8f-3540x2070.png",459839,"mnFHtqZvlONSMuJ4YwsvRzgx9bipV1RS","https://cdn.sanity.io/images/oq9f4n1v/production/ed161d453e73d3bdd564629ac233ad86c17eda8f-3540x2070.png",100,{"_key":1039,"_type":189,"asset":54,"children":1040,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1045,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"9f2850c4aa0d",[1041],{"_key":1042,"_type":193,"marks":1043,"text":1044},"a21febc1236e",[],"Using machine learning, a regression tree model identified “Active Involvement of Senior Leadership” and “Project Work Integrated with Performance Plans” as the two predictor variables, and they happen to be the two input factors with the highest individual correlation with performance. That makes sense.",[],{"_key":1047,"_type":189,"asset":54,"children":1048,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1062,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"4b42e21ce030",[1049,1053,1058],{"_key":1050,"_type":193,"marks":1051,"text":1052},"e3db06a62a57",[],"It’s possible that there is some “magic indicator” that was overlooked, but there’s a more likely explanation why the model doesn’t demonstrate more predictive power: ",{"_key":1054,"_type":193,"marks":1055,"text":1057},"7d3a250fc12b",[1056],"strong","all of the input variables tend to move together",{"_key":1059,"_type":193,"marks":1060,"text":1061},"79657cc6ce41",[],". Because all of those inputs are deemed by program leaders to be “critical factors” to success, program leaders emphasize all of them–trying to do “more of everything” in building a durably successful system. Our set of survey data includes input variables that all tend to move together, so it is impossible to isolate the impact of any one of them. We might surmise that everything else follows “Active Leadership Involvement”, and that is probably true, but our data are not sufficient to confirm what follows what - only that the maturity of process inputs moves as a group.",[],{"_key":1064,"_type":189,"asset":54,"children":1065,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1070,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"81151147fdb2",[1066],{"_key":1067,"_type":193,"marks":1068,"text":1069},"3ab4b6a1260c",[],"The Big Takeaway",[],{"_key":1072,"_type":400,"asset":54,"float":401,"image":1073,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":444,"width":445},"c717ac1354dc",{"_type":45,"asset":1074},{"_createdAt":1075,"_id":1076,"_rev":1077,"_type":50,"_updatedAt":1078,"altText":1079,"assetId":1080,"creditLine":54,"description":54,"extension":55,"metadata":1081,"mimeType":89,"opt":1105,"originalFilename":1107,"path":1108,"sha1hash":1080,"size":1109,"title":54,"uploadId":1110,"url":1111},"2026-02-27T16:40:01Z","image-42caf1f2ec050b0d876113b735b084c5e694fcc0-1000x950-png","4lXD1QprlKmqniOHam8k75","2026-02-27T16:43:24Z","Man wearing an apron frosting a cake with ingredients surrounding him.","42caf1f2ec050b0d876113b735b084c5e694fcc0",{"_type":57,"blurHash":1082,"dimensions":1083,"hasAlpha":43,"isOpaque":63,"lqip":1087,"palette":1088},"eUJkZS_NyDIAxtx]tRofMxoztlt7Rjt7RjMxadbHR*xaRjs;WAt7j?",{"_type":60,"aspectRatio":1084,"height":1085,"width":1086},1.0526315789473684,950,1000,"data:image/png;base64,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",{"_type":66,"darkMuted":1089,"darkVibrant":1092,"dominant":1094,"lightMuted":1097,"lightVibrant":1100,"muted":1102,"vibrant":1103},{"_type":68,"background":1090,"foreground":70,"population":1091,"title":70},"#54382f",1.42,{"_type":68,"background":1093,"foreground":70,"population":477,"title":70},"#702611",{"_type":68,"background":1095,"foreground":70,"population":1096,"title":70},"#a2796d",3.65,{"_type":68,"background":1098,"foreground":80,"population":1099,"title":70},"#c1bcb2",2.71,{"_type":68,"background":1101,"foreground":80,"population":568,"title":70},"#e59395",{"_type":68,"background":1095,"foreground":70,"population":1096,"title":70},{"_type":68,"background":1104,"foreground":70,"population":477,"title":70},"#d23f42",{"media":1106},{"tags":54},"Man-baking-cake.png","images/oq9f4n1v/production/42caf1f2ec050b0d876113b735b084c5e694fcc0-1000x950.png",1090444,"e2nDb2KemAc0dXKU6gMGeDrpSgb8x7u2","https://cdn.sanity.io/images/oq9f4n1v/production/42caf1f2ec050b0d876113b735b084c5e694fcc0-1000x950.png",{"_key":1113,"_type":189,"asset":54,"children":1114,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1127,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"54f25a0c396c",[1115,1119,1123],{"_key":1116,"_type":193,"marks":1117,"text":1118},"9dee3c4dce1e",[],"To better understand our study results, we can lean on two seemingly unfamiliar metaphors: cake baking and American football. Yes, that’s right, cake baking and football are two great models to understand building a durable system of operational excellence. That’s because they are both complex, non-linear systems based interdependent process inputs. There is no single input to cake-baking that is most important; you have to do ",{"_key":1120,"_type":193,"marks":1121,"text":1122},"4ee74cb45387",[1056],"everything",{"_key":1124,"_type":193,"marks":1125,"text":1126},"11b82accbff6",[]," correctly. You must use all the right ingredients, in the correct amount, combined at the right time and processed (mixed) in the right way, with the correct equipment, the right timing, and the right settings (temperature). A failure of any individual component can wreck the output, the cake, and doing more of one thing does not offset doing less than enough of another thing.",[],{"_key":1129,"_type":189,"asset":54,"children":1130,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1135,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"ceeba8c8d215",[1131],{"_key":1132,"_type":193,"marks":1133,"text":1134},"eeb1b23295ba",[],"Football has a similar dynamic. Of the 11 players on the field during a football game plus the coach calling plays, everyone has to do their job in order for a play to be successful. To complete a pass play the offensive line needs to block, the center needs to snap the ball at the right time and not over the quarterback’s head, everyone needs to avoid a false start (moving too early), the running back needs to recognize and block any extra defenders rushing the quarterback (a blitz), the quarterback needs to read the defense, not fumble the ball, not trip over his own feet, and then must throw an accurate pass to his own receiver (not the other team!), and then that receiver needs to catch the ball inbounds and not fumble it - so many things to do correctly! Failing to execute any of these complex actions can be catastrophic, and like cake-baking, doing more of one does not offset doing less of another.",[],{"_key":1137,"_type":189,"asset":54,"children":1138,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1152,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"91328c017a63",[1139,1143,1148],{"_key":1140,"_type":193,"marks":1141,"text":1142},"870feedb5097",[],"Based on our survey data, that’s exactly how it works with operational excellence. The system depends on a complex interaction of many actions being executed correctly in order to achieve sustained success. There is no narrow simplistic solution, no silver bullet, no miracle drug, and certainly no instant pudding. In the words of Deming: “It is not so simple; it will be necessary to study and go to work”",{"_key":1144,"_type":193,"marks":1145,"text":1147},"a85d09590532",[1146],"sup","1",{"_key":1149,"_type":193,"marks":1150,"text":1151},"7369f21b8d05",[],".",[],{"_key":1154,"_type":189,"asset":54,"children":1155,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1160,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"1325c842bb90",[1156],{"_key":1157,"_type":193,"marks":1158,"text":1159},"4569a59e79d8",[],"To confirm this theory, we grouped the survey respondents with the highest overall score across all of the process inputs and compared their performance score to those companies with the lowest overall input scores. It was not a revelation to see that those companies that executed on more of the elements that they thought to be important (higher average input scores) were more successful than those companies that executed those input attributes at a lower level. Nevertheless, it was useful to see one more confirmation that those attributes identified as important inputs are indeed important.",[],{"_key":1162,"_type":400,"asset":54,"float":456,"image":1163,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":54,"muxVideo":54,"placeholderURL":54,"posterImage":54,"quality":503,"width":581},"20fc72891ea1",{"_type":45,"asset":1164},{"_createdAt":1165,"_id":1166,"_rev":1167,"_type":50,"_updatedAt":1168,"altText":1169,"assetId":1170,"creditLine":54,"description":54,"extension":55,"metadata":1171,"mimeType":89,"opt":1196,"originalFilename":1202,"path":1203,"sha1hash":1170,"size":1204,"title":54,"uploadId":1205,"url":1206},"2026-03-05T16:20:48Z","image-bf0be337f40e80b06db8ad2362adde8b6321fe93-1782x1026-png","hmaCzZP5ttuxvyMMgqgruo","2026-03-05T16:23:16Z","EngineRoom Input Xs and Outputs Y","bf0be337f40e80b06db8ad2362adde8b6321fe93",{"_type":57,"blurHash":1172,"dimensions":1173,"hasAlpha":43,"isOpaque":63,"lqip":1177,"palette":1178},"MiQ9s9x_%LE5.8%MxujERjR*_NjERjxWIU",{"_type":60,"aspectRatio":1174,"height":1175,"width":1176},1.736842105263158,1026,1782,"data:image/png;base64,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",{"_type":66,"darkMuted":1179,"darkVibrant":1182,"dominant":1184,"lightMuted":1187,"lightVibrant":1190,"muted":1193,"vibrant":1195},{"_type":68,"background":1180,"foreground":70,"population":1181,"title":70},"#40477f",0.55,{"_type":68,"background":1183,"foreground":70,"population":568,"title":70},"#343c8c",{"_type":68,"background":1185,"foreground":80,"population":1186,"title":70},"#dca44c",12.01,{"_type":68,"background":1188,"foreground":80,"population":1189,"title":70},"#aaadc5",0.72,{"_type":68,"background":1191,"foreground":80,"population":1192,"title":70},"#ecc464",0.22,{"_type":68,"background":1194,"foreground":70,"population":1192,"title":70},"#a47c54",{"_type":68,"background":1185,"foreground":80,"population":1186,"title":70},{"media":1197},{"tags":1198},[1199,1200],{"_ref":495,"_type":27,"_weak":63},{"_ref":1201,"_type":27,"_weak":63},"RlGgyhBENWq0DTEtkjuzgZ","ER-Input-Output-XY-BarChart.png","images/oq9f4n1v/production/bf0be337f40e80b06db8ad2362adde8b6321fe93-1782x1026.png",40363,"4LaPRWgKEArCPwHXWBfQkxoh60CeCKdr","https://cdn.sanity.io/images/oq9f4n1v/production/bf0be337f40e80b06db8ad2362adde8b6321fe93-1782x1026.png",{"_key":1208,"_type":189,"asset":54,"children":1209,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1214,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"30586e72b375",[1210],{"_key":1211,"_type":193,"marks":1212,"text":1213},"2f4d2957bdbd",[],"Summarizing what we learned:",[],{"_key":1216,"_type":189,"asset":54,"children":1217,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":1230,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"987d22664832",[1218,1222,1226],{"_key":1219,"_type":193,"marks":1220,"text":1221},"ce498786d8a8",[],"There are many ",{"_key":1223,"_type":193,"marks":1224,"text":1225},"f11b3d523fd0",[1056,531],"necessary but individually insufficient ",{"_key":1227,"_type":193,"marks":1228,"text":1229},"a3e9339a9719",[],"activities and attributes.",[],{"_key":1232,"_type":189,"asset":54,"children":1233,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":1238,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"ca44bb30c306",[1234],{"_key":1235,"_type":193,"marks":1236,"text":1237},"64a16bbb4078",[],"Some inputs appear to be more important than others, but we can’t say for sure.",[],{"_key":1240,"_type":189,"asset":54,"children":1241,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":1246,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"392d483c1257",[1242],{"_key":1243,"_type":193,"marks":1244,"text":1245},"d7a334bffe92",[],"We can be fairly certain that building a successful system requires successfully executing many elements of leadership and daily management practice.",[],{"_key":1248,"_type":189,"asset":54,"children":1249,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":1254,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"c4ff9ae1e4fb",[1250],{"_key":1251,"_type":193,"marks":1252,"text":1253},"454fb170f095",[],"The model is undoubtedly “wrong” but appears useful.",[],{"_key":1256,"_type":189,"asset":54,"children":1257,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":621,"markDefs":1262,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"9f91eeb915c3",[1258],{"_key":1259,"_type":193,"marks":1260,"text":1261},"0f07832e1b13",[],"Further experimentation is warranted",[],{"_key":1264,"_type":189,"asset":54,"children":1265,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1270,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":365},"c8dd5bfe4ca5",[1266],{"_key":1267,"_type":193,"marks":1268,"text":1269},"dc4338e09768",[],"Phase 3: The Path to Improvement",[],{"_key":1272,"_type":189,"asset":54,"children":1273,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1278,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"c6b60e4c28d5",[1274],{"_key":1275,"_type":193,"marks":1276,"text":1277},"82cb597754a4",[],"In the third phase of our project we constructed a detailed maturity model where the state of each predictive input can be assessed on an established scale. That rubric includes factor weightings based on individual correlations between the factor and success. The intent is to help inform priorities for improvement.",[],{"_key":1280,"_type":189,"asset":54,"children":1281,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1286,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"d4a0d6983cc6",[1282],{"_key":1283,"_type":193,"marks":1284,"text":1285},"e5d2f2ab203b",[],"There is more research to be conducted to dig one level deeper and identify and share specific actions that are likely to impact the various system inputs. For example, what are the most effective ways for senior leadership to be involved? How are organizations ensuring that projects are aligned with strategic goals? What processes can be used to select project sponsors and then what should they do once they’re assigned to a project? How can project leaders be best supported by coaching? That benchmarking will fuel the development of a robust assessment model, with elements that can be stair-stepped in order to identify a clear path toward greater maturity.",[],{"_key":1288,"_type":189,"asset":54,"children":1289,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1294,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"fd5c51c24cd3",[1290],{"_key":1291,"_type":193,"marks":1292,"text":1293},"2eadba9255ae",[],"As a starting point, we’ve constructed a maturity model that you can download and try. It has scoring of both performance (outputs) and system attributes (inputs), with a general scoring rubric with operational definitions based on collective experience. Like all models it is wrong in some way, but that doesn’t keep it from being useful. After all, if you follow a road but can’t count the distance travelled with accuracy as you go, you still reach the end of that road eventually.",[],{"_key":1296,"_type":189,"asset":54,"children":1297,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1302,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"77460abc666c",[1298],{"_key":1299,"_type":193,"marks":1300,"text":1301},"48e649f10a33",[],"You are welcome to use this model as long as you provide attribution to MoreSteam. If you make enhancements from your cycles of application and learning, please share what you learn so that we can all benefit from your experiences.",[],{"_key":1304,"_type":189,"asset":54,"children":1305,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1310,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"72cac16f5da4",[1306],{"_key":1307,"_type":193,"marks":1308,"text":1309},"cc4541f5db15",[],"As always, if you have feedback, we’d love to hear it. Good luck!",[],{"_key":1312,"_type":189,"asset":54,"children":1313,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1318,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"b2b44609f971",[1314],{"_key":1315,"_type":193,"marks":1316,"text":1317},"3598c0a6bcfc",[],"",[],{"_key":1320,"_type":189,"asset":54,"children":1321,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"markDefs":1329,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"a9e755ce48b2",[1322,1325],{"_key":1307,"_type":193,"marks":1323,"text":1324},[],"\n",{"_key":1326,"_type":193,"marks":1327,"text":1328},"3d1e5417174a",[1056],"References:",[],{"_key":1331,"_type":189,"asset":54,"children":1332,"image":54,"internalButtonPath":54,"internalImageLinkPath":54,"keyTakeaways":54,"level":61,"listItem":1353,"markDefs":1354,"muxVideo":54,"placeholderURL":54,"posterImage":54,"style":197},"4a8801338c5c",[1333,1337,1341,1346,1349],{"_key":1334,"_type":193,"marks":1335,"text":1336},"52ccad2bb819",[]," W. Edwards Deming,",{"_key":1338,"_type":193,"marks":1339,"text":1340},"59d433f6f5f1",[531]," ",{"_key":1342,"_type":193,"marks":1343,"text":1345},"f9d647c5fbea",[531,1344],"28ea7b59bd13","Out of the Crisis",{"_key":1347,"_type":193,"marks":1348,"text":1340},"4e2cfa21774c",[531],{"_key":1350,"_type":193,"marks":1351,"text":1352},"c78495bdf879",[],"- p. 126","number",[1355],{"_key":1344,"_type":1356,"href":1357,"item":54},"link","https://mitpress.mit.edu/9780262541152/out-of-the-crisis/",[1359,1365,1369,1374],{"_createdAt":1360,"_id":1361,"_rev":1362,"_type":1363,"_updatedAt":1360,"title":1364},"2025-01-02T19:06:20Z","1b83f792-3b60-453c-b5fe-d441a7e8b706","kSDTQUYiAFgPG9Rf4pPQps","category","Operational Excellence",{"_createdAt":1366,"_id":36,"_rev":1367,"_type":1363,"_updatedAt":1366,"title":1368},"2023-01-26T18:17:12Z","HUrvkI3TfiQn7uqq7xL9bd","Continuous Improvement",{"_createdAt":1370,"_id":1371,"_rev":1372,"_type":1363,"_updatedAt":1370,"title":1373},"2023-02-24T13:19:32Z","1db89da3-3e74-4a0e-9391-50462f4d3ee2","rF2q9qlVqXWePr6OMgunKF","Change Management",{"_createdAt":1375,"_id":1376,"_rev":1377,"_type":1363,"_updatedAt":1375,"title":1378},"2025-05-12T13:44:04Z","358c0f76-9a33-4a4a-9234-6c6796c6fd48","M0ZqrMqPhKrRMwThispsxJ","Leadership",[1380],{"_key":1381,"_type":1382},"98e9cd4789b9","citationReference",{"_createdAt":1384,"_id":1385,"_rev":1386,"_system":1387,"_type":1390,"_updatedAt":1391,"headerText":1392,"name":1392,"posterImage":54,"salesforceLeadCategory":1393,"successButtonText":1394,"successLink":1395,"successType":1396,"thankYouHeaderText":1397,"video":1398},"2026-04-22T12:48:31Z","a65647ef-9809-4559-ae83-a24a35152875","Aw0ws0oWa8IaFM3iGZJ5x1",{"base":1388},{"id":1385,"rev":1389},"OE33piSrLEszcsMfOXv6VS","gatedContent","2026-04-23T13:58:26Z","OpEx Maturity Model Assessment","eLearning","Download","https://media.moresteam.com/main/downloads/MoreSteam_Operational_Excellence_Maturity_Assessment_Model.xlsx","download","Thank you - Access the Assessment Below",{"fileType":1399,"muxVideo":54},"video/mpeg",{"asset":1401},{"_createdAt":1402,"_id":1403,"_rev":1404,"_type":50,"_updatedAt":1405,"altText":54,"assetId":1406,"creditLine":54,"description":54,"extension":55,"metadata":1407,"mimeType":89,"opt":1433,"originalFilename":1437,"path":1438,"sha1hash":1406,"size":1439,"title":54,"uploadId":1440,"url":1441},"2026-02-27T15:26:08Z","image-d913161364fdfe427846446d9b983339f8f43a28-1875x782-png","uqKP1CJoSsgXdCXPUwR8Ay","2026-02-27T15:27:11Z","d913161364fdfe427846446d9b983339f8f43a28",{"_type":57,"blurHash":1408,"dimensions":1409,"hasAlpha":43,"isOpaque":63,"lqip":1413,"palette":1414},"MqLE.~~pt6j[j[01X9xtoKj[aKIVW=ofof",{"_type":60,"aspectRatio":1410,"height":1411,"width":1412},2.39769820971867,782,1875,"data:image/png;base64,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",{"_type":66,"darkMuted":1415,"darkVibrant":1418,"dominant":1421,"lightMuted":1424,"lightVibrant":1427,"muted":1429,"vibrant":1432},{"_type":68,"background":1416,"foreground":70,"population":1417,"title":70},"#34446d",1.11,{"_type":68,"background":1419,"foreground":70,"population":1420,"title":70},"#10426e",1.63,{"_type":68,"background":1422,"foreground":70,"population":1423,"title":70},"#4281b3",3.91,{"_type":68,"background":1425,"foreground":80,"population":1426,"title":70},"#a2c0ca",0.68,{"_type":68,"background":1428,"foreground":80,"population":160,"title":70},"#a6cff7",{"_type":68,"background":1430,"foreground":70,"population":1431,"title":70},"#627ea5",3.09,{"_type":68,"background":1422,"foreground":70,"population":1423,"title":70},{"media":1434},{"tags":1435},[1436],{"_ref":495,"_type":27,"_weak":63},"2026-Bill-WhitePaper-System-for-OpEx_Header.png","images/oq9f4n1v/production/d913161364fdfe427846446d9b983339f8f43a28-1875x782.png",275050,"oAy1iEfSxbmtdVfwNy4RCYLuE1LK3j2C","https://cdn.sanity.io/images/oq9f4n1v/production/d913161364fdfe427846446d9b983339f8f43a28-1875x782.png",{"description":1443,"primaryHeading":1444,"seo":1445,"title":1444},"Why do so many operational excellence programs fail to sustain results? This white paper explores a data-driven model of success, identifying the key factors that drive long-term performance. From leadership involvement to system-wide execution, it reveals why excellence isn’t about one initiative—but the effective integration of many.","Building a Better System for Operational Excellence",{"_type":1446,"linkedInTrackingAccount":206,"metaDescription":1447,"metaImage":1448,"robotsShouldFollow":63,"robotsShouldIndex":63,"type":1492},"seo","A data-driven look at what drives operational excellence, revealing why success depends on interconnected systems and not just isolated initiatives.",{"_type":45,"asset":1449},{"_createdAt":1402,"_id":1450,"_rev":1451,"_type":50,"_updatedAt":1452,"altText":1453,"assetId":1454,"creditLine":54,"description":54,"extension":55,"metadata":1455,"mimeType":89,"opt":1481,"originalFilename":1487,"path":1488,"sha1hash":1454,"size":1489,"title":54,"uploadId":1490,"url":1491},"image-d42178554ceeda18221aaec5b3f3708530f8982d-2500x1307-png","kllPxzrZvj3u6Zg4KweYEe","2026-02-27T15:27:18Z","Building a Better System for Operational Excellence, An Examination of What Matters Most by William Hathaway, CEO, MoreSteam","d42178554ceeda18221aaec5b3f3708530f8982d",{"_type":57,"blurHash":1456,"dimensions":1457,"hasAlpha":43,"isOpaque":63,"lqip":1461,"palette":1462},"MaMHx{~poJofof00%gxtWBWCR5E2t7t6of",{"_type":60,"aspectRatio":1458,"height":1459,"width":1460},1.9127773527161438,1307,2500,"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAKCAIAAAA7N+mxAAAACXBIWXMAABcRAAAXEQHKJvM/AAACXUlEQVR4nCXM+0sTcQAA8PuvSprOR9F+GAiVTQMfidHUkh6GJsYsx6ypic4mopRaZKk91FaCmqtmKFNrztxtzT3uNr1z935+76URwufnDzT7C+2e/X1n9PvNoSV7v6/K/b7CNWNrH7Pc8BTXDxTW9Z254jSVP8yv6DTZHKdLW/IutJkuPcgrbT1lbYZWE8RMMP3CHxtZjgz4Ql0fN50fNlrG/BXO6fP3xoqahguu9Zlre8y1vQU1blOlq6i6q6TKlV/eYbJ1QCgjwzi/hdBrSXIlgn0J78+FMt6v8N2J1co+n9XxtvjWSHHDYEmjt7B+KN/+7GyD59z1p+aaxwVXuyFR0SlRydASykhJQviL8xGMW4xg4z/33L6QfdR/2T1X5pwuezRlbX9jaXttbRm3NHlL6gfMdg8kyuoBwWQOGVoErKxRokoISoIQNhFqNpQZ9EeffA53vNtongjUeZeq+xcqez/ZOqcuOiYt919CNCv8gVO70RTNCkDVRaBzkkoKAOdkGOPW0+SPODEXyg5/i7nmQ46ZjdbJ9dvjgcYRf41nEWJYIRJFwrupzD6ZI/lDUsAJHstxJCsxgpKlpRjOb2fZQDw3v52dCqZfrSWfB+KeZbhnYQfiBZBEcjtwdje2D8exE5H4AZKlOAGwkopzIMvIKC1FcW4LpYMIHUxTgb3cSgyHZKBiOT6Jkok0kUTIBEomECKFktghJ0iKqhuyZnBAY2WVkVRCVA44kGGkkw7SdIMTVZKVKU6meUD9J/OiAhRN1w3j6Ng4OlY0A2i6ohuacQQ0Q1Q0UdVFRf8HS/vBUhdd9aMAAAAASUVORK5CYII=",{"_type":66,"darkMuted":1463,"darkVibrant":1466,"dominant":1469,"lightMuted":1472,"lightVibrant":1475,"muted":1477,"vibrant":1478},{"_type":68,"background":1464,"foreground":70,"population":1465,"title":70},"#3f567e",2.84,{"_type":68,"background":1467,"foreground":70,"population":1468,"title":70},"#0a3f6e",0.5,{"_type":68,"background":1470,"foreground":70,"population":1471,"title":70},"#5882ab",6.52,{"_type":68,"background":1473,"foreground":80,"population":1474,"title":70},"#bbc6d9",2.14,{"_type":68,"background":1476,"foreground":80,"population":281,"title":70},"#81ccec",{"_type":68,"background":1470,"foreground":70,"population":1471,"title":70},{"_type":68,"background":1479,"foreground":70,"population":1480,"title":70},"#3b91c7",0.59,{"media":1482},{"tags":1483},[1484,1486],{"_ref":1485,"_type":27,"_weak":63},"nJuznou76jLovZ8FxEzaH0",{"_ref":495,"_type":27,"_weak":63},"2026-Bill-WhitePaper-System-for-OpEx_Meta Image.png","images/oq9f4n1v/production/d42178554ceeda18221aaec5b3f3708530f8982d-2500x1307.png",445033,"JD0K0CBhpSl1pffR6zextzxMNyIMMuov","https://cdn.sanity.io/images/oq9f4n1v/production/d42178554ceeda18221aaec5b3f3708530f8982d-2500x1307.png","article",[1494,1592,1724],{"_type":1495,"authors":1496,"mainImage":1528,"page":1571,"publishDate":1591},"blog",[1497],{"_createdAt":178,"_id":179,"_rev":180,"_system":1498,"_type":184,"_updatedAt":185,"bio":1500,"company":206,"image":1511,"name":213,"title":257},{"base":1499},{"id":179,"rev":183},[1501,1506],{"_key":188,"_type":189,"children":1502,"markDefs":1505,"style":197},[1503],{"_key":192,"_type":193,"marks":1504,"text":195},[],[],{"_key":199,"_type":189,"children":1507,"markDefs":1510,"style":197},[1508],{"_key":202,"_type":193,"marks":1509,"text":204},[],[],{"_type":45,"asset":1512},{"_createdAt":209,"_id":210,"_rev":211,"_type":50,"_updatedAt":212,"altText":213,"assetId":214,"description":215,"extension":216,"metadata":1513,"mimeType":242,"opt":1523,"originalFilename":252,"path":253,"sha1hash":214,"size":254,"title":215,"uploadId":255,"url":256},{"_type":57,"blurHash":218,"dimensions":1514,"hasAlpha":63,"isOpaque":43,"lqip":221,"palette":1515},{"_type":60,"aspectRatio":61,"height":220,"width":220},{"_type":66,"darkMuted":1516,"darkVibrant":1517,"dominant":1518,"lightMuted":1519,"lightVibrant":1520,"muted":1521,"vibrant":1522},{"_type":68,"background":224,"foreground":70,"population":225,"title":70},{"_type":68,"background":227,"foreground":70,"population":228,"title":70},{"_type":68,"background":227,"foreground":70,"population":228,"title":70},{"_type":68,"background":231,"foreground":80,"population":232,"title":70},{"_type":68,"background":234,"foreground":80,"population":235,"title":80},{"_type":68,"background":237,"foreground":70,"population":238,"title":70},{"_type":68,"background":240,"foreground":80,"population":241,"title":70},{"media":1524},{"tags":1525},[1526,1527],{"_key":247,"_ref":248,"_type":27,"_weak":63},{"_key":250,"_ref":251,"_type":27,"_weak":63},{"_type":45,"asset":1529},{"_createdAt":1530,"_id":1531,"_rev":1532,"_type":50,"_updatedAt":1533,"altText":1534,"assetId":1535,"description":215,"extension":216,"metadata":1536,"mimeType":242,"opt":1561,"originalFilename":1566,"path":1567,"sha1hash":1535,"size":1568,"title":215,"uploadId":1569,"url":1570},"2022-11-30T19:53:50Z","image-0ef1f5325128b2c9edd0c68756fd6bef7a744bd5-737x300-webp","1qpyHfEBM7XXdCA1c0JLhI","2025-01-20T16:53:10Z","Rowing boat","0ef1f5325128b2c9edd0c68756fd6bef7a744bd5",{"_type":57,"blurHash":1537,"dimensions":1538,"hasAlpha":43,"isOpaque":63,"lqip":1541,"palette":1542},"M25*1k.m0_R8aKqC9tMx=yNG1@M{}a-;9[",{"_type":60,"aspectRatio":1539,"height":143,"width":1540},2.4566666666666666,737,"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAAIABQDASIAAhEBAxEB/8QAFwABAAMAAAAAAAAAAAAAAAAAAAMEBv/EAB4QAAICAgIDAAAAAAAAAAAAAAECAAMSMREhIlGB/8QAFwEAAwEAAAAAAAAAAAAAAAAAAQMEBv/EABgRAAMBAQAAAAAAAAAAAAAAAAABEQIh/9oADAMBAAIRAxEAPwDHV1qoDW+K89sZFfeiEihchrJhv5ERspkNTHEimW9xEQwnh//Z",{"_type":66,"darkMuted":1543,"darkVibrant":1546,"dominant":1549,"lightMuted":1550,"lightVibrant":1553,"muted":1555,"vibrant":1558},{"_type":68,"background":1544,"foreground":70,"population":1545,"title":70},"#357869",5.66,{"_type":68,"background":1547,"foreground":70,"population":1548,"title":70},"#0c745c",11.43,{"_type":68,"background":1547,"foreground":70,"population":1548,"title":70},{"_type":68,"background":1551,"foreground":80,"population":1552,"title":70},"#bbafaa",3.63,{"_type":68,"background":1554,"foreground":80,"population":484,"title":70},"#7cc0b2",{"_type":68,"background":1556,"foreground":70,"population":1557,"title":70},"#61867c",4.96,{"_type":68,"background":1559,"foreground":70,"population":1560,"title":70},"#b22c4d",0.19,{"media":1562},{"tags":1563},[1564],{"_ref":1565,"_type":27,"_weak":63},"nJuznou76jLovZ8FxEzpwC","Purposeful-OpEx-Program-Header.webp","images/oq9f4n1v/production/0ef1f5325128b2c9edd0c68756fd6bef7a744bd5-737x300.webp",312988,"MPETSjurNjWb9PKZ3BpGLmuDmSpxPh93","https://cdn.sanity.io/images/oq9f4n1v/production/0ef1f5325128b2c9edd0c68756fd6bef7a744bd5-737x300.webp",{"_type":1572,"description":1573,"internalRoute":1574,"primaryHeading":1577,"searchIndices":1578,"seo":1585,"title":1577},"page","If organizations want a competitive edge, process improvement cannot be optional. Learn how Lean Six Sigma combines leadership support, trained problem-solvers, data-driven methods, and frameworks like DMAIC to close performance gaps, eliminate waste, and deliver measurable ROI.",{"_type":1575,"current":1576},"slug","resources/blogs/case-for-process-improvement","Making the Case for Organized Process Improvement",[1579,1582],{"_key":1580,"_ref":1581,"_type":27},"244f65de55e7","5169f84b-11b1-4c37-ab97-97f0d1d38a3b",{"_key":1583,"_ref":1584,"_type":27},"244f65de55e8","28d7b6a0-8d49-4c62-a1bf-dba60784ca91",{"_type":1446,"keywords":1586,"metaDescription":1587,"metaImage":1588,"robotsShouldFollow":63,"robotsShouldIndex":63,"type":1492},"Process Improvement, Operational Excellence, Process Excellence, Lean Six Sigma","Quality leaders often have to defend Lean Six Sigma. But if you want a competitive edge, organized process improvement isn’t optional.",{"_type":45,"asset":1589},{"_ref":1590,"_type":27},"image-339a1674bd3a25a01b8a121b272d15e9877d6afc-1200x627-png","2022-11-11",{"_type":1495,"authors":1593,"mainImage":1669,"page":1709,"publishDate":1723},[1594],{"_createdAt":1595,"_id":1596,"_rev":1597,"_type":184,"_updatedAt":1598,"bio":1599,"company":1616,"image":1617,"name":1623,"title":54},"2023-03-10T18:06:17Z","51392edf-40f0-45f5-be81-188d9053fe89","MHiI0B0r7wy6aa3WlWSSpG","2023-05-01T22:01:16Z",[1600,1608],{"_key":1601,"_type":189,"children":1602,"markDefs":1607,"style":197},"3e62041c7b56",[1603],{"_key":1604,"_type":193,"marks":1605,"text":1606},"c45d68c48e630",[],"Dr. Lars Maaseidvaag continues to expand the breadth and depth of the MoreSteam curriculum by integrating the learning of Lean tools and concepts with advanced process modeling methods. Lars led the development of Process Playground, a Web-based discrete event simulation program. Before coming to MoreSteam in 2009, he was the Curriculum Director for Accenture/George Group and has also worked in operations research and management consulting.",[],{"_key":1609,"_type":189,"children":1610,"markDefs":1615,"style":197},"f0075eac4214",[1611],{"_key":1612,"_type":193,"marks":1613,"text":1614},"cdc4b573340d0",[],"Lars received a PhD in Operations Research from the Illinois Institute of Technology. Prior to his PhD, Lars earned a M.S. in Operations Research and Industrial Engineering as well as an MBA from The University of Texas in Austin.",[],"MoreSteam Client Services",{"_type":45,"asset":1618,"crop":1661,"hotspot":1663},{"_createdAt":1619,"_id":1620,"_rev":1621,"_type":50,"_updatedAt":1622,"altText":1623,"assetId":1624,"description":54,"extension":55,"metadata":1625,"mimeType":89,"opt":1650,"originalFilename":1656,"path":1657,"sha1hash":1624,"size":1658,"title":54,"uploadId":1659,"url":1660},"2023-03-13T20:07:50Z","image-87f73a143611f49cdb0d11d0e564caea8c5b00f1-813x1000-png","0xYk3i0i3IUqN42euRJdQV","2025-01-17T22:18:17Z","Lars Maaseidvaag","87f73a143611f49cdb0d11d0e564caea8c5b00f1",{"_type":57,"blurHash":1626,"dimensions":1627,"hasAlpha":43,"isOpaque":63,"lqip":1630,"palette":1631},"eZHB*-%NF}WB-A~CoKI@aen#ELWBwbofW=JVWVxEj?off-jZslkCR*",{"_type":60,"aspectRatio":1628,"height":1086,"width":1629},0.813,813,"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABQAAAAZCAIAAAC+dZmEAAAACXBIWXMAAAsTAAALEwEAmpwYAAAFkklEQVQ4jUXN/U8TBxzH8fsftsTo1Lo5FcUxRXlUeagoUB6FUi3IQ0crBS0FhEJ5GlBoKeWud328tkfb6z22hdLSAgUKIjo3ZJlz0W3GmEy3uCwmW2ZctkR/WIouS975/vb6fgDCu+hhFz3swnbz8ZiwmwpheMA25bc6vBYHY7HTFgdtsdNWB4NirG3Ka5tiUYwFCG/Uw0Y97CLOLODMvJuOOMmQAw+gmNdio01WArEQBitpRCmzjbbYGRSLe2v8IwMQ3qW34cyim56fIuZQ57QV9RCoPehEQ5iJNBvNCKo3ug1W0oTGvcXOmO2M2cYApG+F9C0T3mWciTqpiM01a7Z6KKthi9H/EkGeh3QPieGwYdgMwpDBhVgpo40xbWdE4zhG+mOEbwVnohgRsWB+j2Nqc9ry+zr6+kv0zQ3wr2D/I3u7f6IfBi16E4lYaQNKG1AGsdIA6V8l/auEL+Zmluz4nMPlW5llfr3Dvv6GeLNpf70G/hPsf+FuvQ232ScnIQMOm2nYEk9vpgBqeu0/HLW5QxQduL8efvlt8O8t/NUa8mpu9CXb85tLds8sI/UaCHGBRlpvoiETBRnj+AY1vUb4Yi466nCHQr6ZJ7dCf2x6fwrD3zl6Hlk7Hpuu3dXUrqgbPZMqCHbqDBRojDdpIP/HTnrJ6Q4us+yzGPViFbvvHl4ba/kalG/ppLPtZYziEqYZAvXOCYSaNFA6AzWBkAA9s05N3yD9qy5m2ekORQnq2YL7z5jtZ2bsR4vyqVv1xNbzxWD1ylA9qRsBIacWoXRIXGphAmACN7f9Gs6uYHh4lp55vOx/GXM9J9Q/IMpHtpEHiGJzsPb2SKN3cgzSu7QwNQFTWpgc18fxxttxwhvDiHmCCt9djDyN4Ftwf2SwNaLqYjsbcemFaUW9R6eBYFyrp+NYT41DJMDObrwb9685qegUHo4GwveC5LppJKLpXtD00tcbUWklppSiIAwi5ATM6GBaC1Pj+m3MBjbYbe+kl1H33LQ3eCfs/yrgvM+aHzjGb6rlzIDEpBqA9RhoYHUIMwEz75a9wVtM4OYUs2zCwzosMIp67R7/0gx9Z4F9GPN/7zPHwC5Y2dzR2dursmggalsy4xClAUnAG7rl8q8OW9gWDdqktjZpUCWEOVDLvBtZ89kXnaChW3KxgpdWXHW+Ti7uGu9TOzQQNQ5R6kkScAc3QGqhWYfx+0HBAMTvnajqHO0YGDOrlJ7ha2i3SM7nnkxN3pmeu5tbmlReW96sVKisapCMY71/VYH6Lo+Y+ANQ5QBYohjLEXfyxB3Nso6hK5cGq87UZB1NPJG863T+jpyiHdlFCSXVlS19fWOOsUkSUDPLMgN5cRCuUGqLO0cLOoZzrnSlCaW51VKBsLq+8FRhxtEDKel7uSWc/Iqd3JJdZ8tOCsRixcSwFgfGmKVWI3Xxcz2vfSinSZHb0nNO1ndKJD9WdjmJW3AyIz0pNYWTkb2/sPJQqXDf+Qu788oPFAt5EsX1ITOgIhakoKu0W8NtUWY0yDMaWs/L+/NkvckCEScz94PjaZzM3A/zSg+XVX9SUXegSMDJr9zHE6QImy53jAJDzpBYbStsG8qWdqfXyU4Im7gt3fntgxki2SFe1f6zxQlF/CPlNZ9W1afWiI8JGg6WCPcVCQ5X1OeK2oEBR0CsRnnyoSxJZ2pNc1JFQ3rd1XOtfWeaOo8LJccEomShOCl+G7LEzRkNTQllQk5B5UfFwkT+Z0C31SsZt5d2qE6L2o7xRYcKq44UC083tmVLFSn1V9NEslOStuM1kiRB3YlqUWJFzR5u8c5sHqeA/3FZLSDX41e0jopuTWa9LLGkmpPN25tVmCwQZ0u70kSyTEl77rWe1PqriZV1CaVCTl7Z+2m576Vz95y7cLC89l/ezBpYBvKLIgAAAABJRU5ErkJggg==",{"_type":66,"darkMuted":1632,"darkVibrant":1634,"dominant":1637,"lightMuted":1638,"lightVibrant":1641,"muted":1644,"vibrant":1647},{"_type":68,"background":1633,"foreground":70,"population":846,"title":70},"#284644",{"_type":68,"background":1635,"foreground":70,"population":1636,"title":70},"#274e5a",9.78,{"_type":68,"background":1635,"foreground":70,"population":1636,"title":70},{"_type":68,"background":1639,"foreground":80,"population":1640,"title":70},"#a4abc4",4.08,{"_type":68,"background":1642,"foreground":80,"population":1643,"title":70},"#f1ba96",9.53,{"_type":68,"background":1645,"foreground":70,"population":1646,"title":70},"#527989",7.38,{"_type":68,"background":1648,"foreground":80,"population":1649,"title":70},"#e19566",2.23,{"media":1651},{"tags":1652},[1653],{"_key":1654,"_ref":1655,"_type":27,"_weak":63},"zoWR54EhgGCGjvyC0wVrL","lQ0y5s0sFlKY4sC8XHeY6B","Lars3-web.png","images/oq9f4n1v/production/87f73a143611f49cdb0d11d0e564caea8c5b00f1-813x1000.png",1140714,"sBbdigjQYjj3fDILTOe2UhxBq0auVr4o","https://cdn.sanity.io/images/oq9f4n1v/production/87f73a143611f49cdb0d11d0e564caea8c5b00f1-813x1000.png",{"_type":1662,"bottom":568,"left":568,"right":568,"top":568},"sanity.imageCrop",{"_type":1664,"height":1665,"width":1666,"x":1667,"y":1668},"sanity.imageHotspot",0.597679758308157,0.7220543806646518,0.5181268882175225,0.37734138972809655,{"_type":45,"asset":1670},{"_createdAt":1671,"_id":1672,"_rev":1621,"_type":50,"_updatedAt":1622,"assetId":1673,"extension":55,"metadata":1674,"mimeType":89,"opt":1699,"originalFilename":1704,"path":1705,"sha1hash":1673,"size":1706,"uploadId":1707,"url":1708},"2024-09-09T13:08:06Z","image-9b03829bc71bb91b6ce16fde6e9ea6bb4b8b7550-821x335-png","9b03829bc71bb91b6ce16fde6e9ea6bb4b8b7550",{"_type":57,"blurHash":1675,"dimensions":1676,"hasAlpha":43,"isOpaque":63,"lqip":1680,"palette":1681},"MLMH0:Iw.7s+o%~qt1M|W?n|MxaxbIRjRi",{"_type":60,"aspectRatio":1677,"height":1678,"width":1679},2.4507462686567165,335,821,"data:image/png;base64,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",{"_type":66,"darkMuted":1682,"darkVibrant":1685,"dominant":1687,"lightMuted":1690,"lightVibrant":1691,"muted":1693,"vibrant":1696},{"_type":68,"background":1683,"foreground":70,"population":1684,"title":70},"#38302d",2.93,{"_type":68,"background":1686,"foreground":70,"population":320,"title":70},"#7c4b32",{"_type":68,"background":1688,"foreground":80,"population":1689,"title":70},"#ccc4b9",5.39,{"_type":68,"background":1688,"foreground":80,"population":1689,"title":70},{"_type":68,"background":1692,"foreground":80,"population":846,"title":80},"#edf09d",{"_type":68,"background":1694,"foreground":70,"population":1695,"title":70},"#867973",3.85,{"_type":68,"background":1697,"foreground":80,"population":1698,"title":70},"#c7b420",5.13,{"media":1700},{"tags":1701},[1702],{"_key":1703,"_ref":1655,"_type":27,"_weak":63},"gL6xszjFY4dNVwYlQf8Op","Sept24-Lars-Lean-blog-Header.png","images/oq9f4n1v/production/9b03829bc71bb91b6ce16fde6e9ea6bb4b8b7550-821x335.png",340219,"lKI0e5BdMv7RnDQKCwhRmb8UQkL2xAhM","https://cdn.sanity.io/images/oq9f4n1v/production/9b03829bc71bb91b6ce16fde6e9ea6bb4b8b7550-821x335.png",{"_type":1572,"description":1710,"internalRoute":1711,"primaryHeading":1713,"searchIndices":1714,"seo":1717,"title":1713},"Toyota’s legendary production system transformed manufacturing, but what truly sets them apart isn’t just Lean tools—it’s the philosophy behind Lean leadership. ",{"current":1712},"resources/blogs/lean-leadership","Lean Leadership Habits That Drive Organizational Excellence",[1715,1716],{"_key":1580,"_ref":1581,"_type":27},{"_key":1583,"_ref":1584,"_type":27},{"_type":1446,"keywords":1718,"metaDescription":1719,"metaImage":1720,"robotsShouldFollow":63,"robotsShouldIndex":63,"type":1492},"lean leadership, lean, JIT, five principles of lean","The key to fostering continuous improvement and creating a Lean organization is knowing how to ask the right questions and show respect.\n",{"_type":45,"asset":1721},{"_ref":1722,"_type":27},"image-311f2092843956ae48a9eab4c992a075b51c6c5c-2501x1307-png","2024-09-18",{"_type":1725,"authors":1726,"mainImage":1830,"page":1872,"publishDate":1886},"caseStudy",[1727],{"_createdAt":1728,"_id":1729,"_rev":1730,"_system":1731,"_type":184,"_updatedAt":1734,"bio":1735,"company":206,"image":1756,"name":1742,"title":1829},"2024-03-06T16:18:16Z","e674f481-7e65-4a8b-92d9-ea58cc4c2f45","NG5aTLTRquFPe8QiQ9Z22X",{"base":1732},{"id":1729,"rev":1733},"S9hWxunWkDj5sGO7rPdYMW","2025-10-24T14:46:28Z",[1736,1748],{"_key":1737,"_type":189,"children":1738,"markDefs":1747,"style":197},"26636f9da701",[1739,1743],{"_key":1740,"_type":193,"marks":1741,"text":1742},"2dd451501c96",[1056],"Lindsay Van Dyne",{"_key":1744,"_type":193,"marks":1745,"text":1746},"e7a456a64a58",[]," is responsible for developing and executing MoreSteam’s marketing strategy. She brings a deep understanding of Lean Six Sigma, having served as MoreSteam’s eLearning Product Manager for the company’s comprehensive suite of Yellow, Green, and Black Belt courses. Over the years, she has attended dozens of industry conferences, webinars, and workshops, gaining firsthand insight into the evolving needs of continuous improvement professionals.",[],{"_key":1749,"_type":189,"children":1750,"markDefs":1755,"style":197},"1ac1171d8a33",[1751],{"_key":1752,"_type":193,"marks":1753,"text":1754},"7ec725ce5165",[],"Her marketing experience includes technical aspects of search engine optimization (SEO), digital content strategy, lead generation, website development, event management, and partner relationships. Lindsay holds a B.S. in Chemical Engineering from the University of Notre Dame and a B.S. in Computational Physics and Mathematics from Bethel College.",[],{"_type":45,"asset":1757,"crop":1819,"hotspot":1824},{"_createdAt":1758,"_id":1759,"_rev":1760,"_type":50,"_updatedAt":1761,"altText":54,"assetId":1762,"description":54,"extension":1763,"metadata":1764,"mimeType":1808,"opt":1809,"originalFilename":1814,"path":1815,"sha1hash":1762,"size":1816,"title":54,"uploadId":1817,"url":1818},"2024-05-09T19:45:04Z","image-27f250e58b492d3907dd9462189a8d1a9c24a4b0-867x1300-jpg","3owlkF8xsgBW8f7IEtAi5g","2025-01-22T17:41:21Z","27f250e58b492d3907dd9462189a8d1a9c24a4b0","jpg",{"_type":57,"blurHash":1765,"dimensions":1766,"exif":1770,"hasAlpha":43,"isOpaque":63,"lqip":1788,"palette":1789},"dME1~r}R=E]*}ko#WXsmEgOYS3RkS$xDs:NHoIs:kCNH",{"_type":60,"aspectRatio":1767,"height":1768,"width":1769},0.666923076923077,1300,867,{"ApertureValue":1771,"BrightnessValue":1772,"ColorSpace":61,"Contrast":568,"CustomRendered":568,"DateTimeDigitized":1773,"DateTimeOriginal":1773,"DigitalZoomRatio":61,"ExposureBiasValue":568,"ExposureMode":61,"ExposureProgram":61,"ExposureTime":1774,"FNumber":1775,"Flash":1776,"FocalLength":220,"FocalLengthIn35mmFormat":220,"FocalPlaneResolutionUnit":1777,"FocalPlaneXResolution":1778,"FocalPlaneYResolution":1778,"ISO":1779,"LensModel":1780,"LensSpecification":1781,"LightSource":568,"MaxApertureValue":1783,"MeteringMode":1784,"PixelXDimension":1769,"PixelYDimension":1768,"RecommendedExposureIndex":1779,"Saturation":568,"SceneCaptureType":568,"SensitivityType":1785,"Sharpness":568,"ShutterSpeedValue":1786,"WhiteBalance":568,"_type":1787},2.970854,3.6421875,"2023-09-22T09:58:51.000Z",0.003125,2.8,16,3,2164.4328002929688,500,"FE 70-200mm F2.8 GM OSS",[1782,220,1775,1775],70,2.96875,5,2,8.321928,"sanity.imageExifMetadata","data:image/jpeg;base64,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",{"_type":66,"darkMuted":1790,"darkVibrant":1793,"dominant":1796,"lightMuted":1799,"lightVibrant":1802,"muted":1804,"vibrant":1807},{"_type":68,"background":1791,"foreground":70,"population":1792,"title":70},"#583f2e",0.86,{"_type":68,"background":1794,"foreground":70,"population":1795,"title":70},"#064562",7.49,{"_type":68,"background":1797,"foreground":70,"population":1798,"title":70},"#ca7a35",8.66,{"_type":68,"background":1800,"foreground":80,"population":1801,"title":70},"#ceb69b",2.76,{"_type":68,"background":1803,"foreground":80,"population":225,"title":70},"#e58644",{"_type":68,"background":1805,"foreground":70,"population":1806,"title":70},"#5c98af",0.81,{"_type":68,"background":1797,"foreground":70,"population":1798,"title":70},"image/jpeg",{"media":1810},{"tags":1811},[1812,1813],{"_ref":251,"_type":27,"_weak":63},{"_ref":248,"_type":27,"_weak":63},"Lindsay-Blue-Edited-WEB.jpg","images/oq9f4n1v/production/27f250e58b492d3907dd9462189a8d1a9c24a4b0-867x1300.jpg",993765,"tSZ93HLKR7wV3U3Qs8fRJenTL6Cnyeg3","https://cdn.sanity.io/images/oq9f4n1v/production/27f250e58b492d3907dd9462189a8d1a9c24a4b0-867x1300.jpg",{"_type":1662,"bottom":1820,"left":1821,"right":1822,"top":1823},0.427555555555556,0.13168724279835387,0.057613168724279906,0.03288888888888889,{"_type":1664,"height":1825,"width":1826,"x":1827,"y":1828},0.5395555555555551,0.8106995884773662,0.537037037037037,0.3026666666666665,"Vice President of Marketing",{"_type":45,"asset":1831},{"_createdAt":1832,"_id":1833,"_rev":1834,"_type":50,"_updatedAt":1835,"altText":1836,"assetId":1837,"creditLine":54,"description":54,"extension":55,"metadata":1838,"mimeType":89,"opt":1862,"originalFilename":1867,"path":1868,"sha1hash":1837,"size":1869,"title":54,"uploadId":1870,"url":1871},"2025-08-11T17:48:02Z","image-7395249a7c62a16dea688fc69987e1c89490d870-4445x834-png","MIUdHGVQWsVx0LrFKcOmqP","2025-08-11T17:48:28Z","How Greif Rapidly Scaled Lean Six Sigma with MoreSteam","7395249a7c62a16dea688fc69987e1c89490d870",{"_type":57,"blurHash":1839,"dimensions":1840,"hasAlpha":63,"isOpaque":63,"lqip":1844,"palette":1845},"4JL5l+^%^N^-$n",{"_type":60,"aspectRatio":1841,"height":1842,"width":1843},5.329736211031175,834,4445,"data:image/png;base64,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",{"_type":66,"darkMuted":1846,"darkVibrant":1848,"dominant":1850,"lightMuted":1853,"lightVibrant":1855,"muted":1856,"vibrant":1859},{"_type":68,"background":1847,"foreground":70,"population":568,"title":70},"#617523",{"_type":68,"background":1849,"foreground":70,"population":568,"title":70},"#54651f",{"_type":68,"background":1851,"foreground":80,"population":1852,"title":80},"#e1df83",6.8,{"_type":68,"background":1854,"foreground":80,"population":477,"title":70},"#acbc84",{"_type":68,"background":1851,"foreground":80,"population":1852,"title":80},{"_type":68,"background":1857,"foreground":70,"population":1858,"title":70},"#5ea452",5.7,{"_type":68,"background":1860,"foreground":80,"population":1861,"title":70},"#a9c84b",5.69,{"media":1863},{"tags":1864},[1865],{"_ref":1866,"_type":27,"_weak":63},"tGiZMTTCypl2889inQiaoJ","Aug25-Greif_Case-Study Header.png","images/oq9f4n1v/production/7395249a7c62a16dea688fc69987e1c89490d870-4445x834.png",1887861,"qdlMG2DDdbHW5Qk5ZhgTtqN9xl6swIrE","https://cdn.sanity.io/images/oq9f4n1v/production/7395249a7c62a16dea688fc69987e1c89490d870-4445x834.png",{"_type":1572,"description":1873,"internalRoute":1874,"primaryHeading":1876,"searchIndices":1877,"seo":1880,"title":1885},"Discover how Greif rapidly scaled its Lean Six Sigma program from a 12-person pilot to a global initiative spanning 26 countries and 14,000 colleagues in under three years. Learn how executive alignment, a “rapid-deployment” mindset, and a strong partnership with MoreSteam drove measurable impact and lasting cultural change.",{"current":1875},"resources/case-studies/greif","Building a Thriving Community of Problem‑Solvers",[1878,1879],{"_key":1580,"_ref":1581,"_type":27},{"_key":1583,"_ref":1584,"_type":27},{"_type":1446,"linkedInTrackingAccount":206,"metaDescription":1881,"metaImage":1882,"robotsShouldFollow":63,"robotsShouldIndex":63,"type":1492},"Discover how Greif rapidly scaled its Lean Six Sigma program in under three years by partnering with MoreSteam.",{"_type":45,"asset":1883},{"_ref":1884,"_type":27},"image-709da36999ca9e8a89d6dcbec6f38c208e20cfcc-2501x1307-png","Greif's Success Scaling Lean Six Sigma with MoreSteam","2025-08-19",1776973320191]