Lean Essentials for Technology Leaders and Teams

EngineRoom

Course Map

Total Estimated Hours:  13

SESSION 1: Customer Value 3.8 HOURS

  • Introduction
  • Learning and Problem Solving with AI
  • Agile, DevOps, and More
  • Lean IT Transformation
  • Introduction to EngineRoom®
  • Introduction to Voice of the Customer
  • Affinity Diagram Toolset
  • CTQC Tree Diagram
  • Measurement and Data Types
  • Session Wrap-Up and Skill Check

SESSION 2: Flow - Value Stream 2.7 HOURS

  • Purpose, Process, People
  • The 8 Forms of Waste
  • The Source of Value
  • Gemba Walks
  • SIPOC Map Toolset
  • Value Stream Mapping Toolset
  • Organizing for Lean Six Sigma
  • Session Wrap-Up and Skill Check

SESSION 3: Continuous Improvement 4.25 HOURS

  • Introduction to Problem Solving
  • The PDCA Cycle
  • Kaizen Toolset
  • 5-Why, 1-How Analysis
  • Cause and Effect Diagram Toolset
  • Root Cause Tree Analysis Toolset
  • The A3 One-Page Report
  • Standardized Work - Overview
  • Corrective Action Matrix
  • Session Wrap-Up and Skill Check

SESSION 4: Management Systems 2.95 HOURS

  • Introduction to Leadership
  • Change Management I: Leading Change
  • Change Management II: Change is a Process
  • Leader Standard Work Toolset
  • Best Practices
  • Introduction to Visual Management
  • Visual Management
  • Day Zero
  • Session Wrap-Up and Skill Check
  • Course Completion and Feedback